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CredentialStream solves a variety of key business problems for its users. By using workflows within the platform, users can easily track …
Overview
What is CredentialStream®?
VerityStream delivers enterprise-class solutions that are transforming credentialing, enrollment, privileging, and evaluation for healthcare organizations across the United States. CredentialStream enables users to request, gather, and validate information about a provider to create a Source of Truth to serve downstream…
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What is CredentialStream®?
VerityStream delivers enterprise-class solutions that are transforming credentialing, enrollment, privileging, and evaluation for healthcare organizations across the United States. CredentialStream enables users to request, gather, and validate information about a provider to create a Source of…
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Product Details
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- Competitors
- Tech Details
What is CredentialStream®?
VerityStream™ by HealthStream™ delivers enterprise-class solutions supporting credentialing, enrollment, privileging, and evaluation for healthcare organizations across the United States. CredentialStream® enables users to request, gather, and validate information about a provider to create a Source of Truth to serve downstream processes.
CredentialStream is powered by Bolt and hStream. Insights provide credentialing analysis driven by industry data, and The Hub allows for organized accessibility to manage the provider lifecycle. Based on an organization's needs, capabilities range from enrollment to onboarding, credentialing, privileging, evaluation, and network management, and additional modules - Enroll, Onboard, Privilege, Evaluate, and Network - designed to work together to serve the complete provider lifecycle.
CredentialStream is powered by Bolt and hStream. Insights provide credentialing analysis driven by industry data, and The Hub allows for organized accessibility to manage the provider lifecycle. Based on an organization's needs, capabilities range from enrollment to onboarding, credentialing, privileging, evaluation, and network management, and additional modules - Enroll, Onboard, Privilege, Evaluate, and Network - designed to work together to serve the complete provider lifecycle.
CredentialStream® Video
Ensure Competent and Qualified Providers are Delivering Next-Level Patient Care
CredentialStream® Competitors
CredentialStream® Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
CredentialStream solves a variety of key business problems for its users. By using workflows within the platform, users can easily track the progress of providers, eliminating the need for manual data entry and spreadsheets. This streamlines their processes and improves efficiency. Another important problem that CredentialStream addresses is the monitoring of expirables, such as licenses and registrations, ensuring timely renewals and compliance. Users have found this feature to be invaluable in managing their provider data and staying on top of important deadlines.
The platform's online accessibility has also been a game-changer for users. Transitioning from a paper application process to an electronic one has not only made it easier and faster for providers, but it has also facilitated the tracking and renewal of licenses and registrations through the survey module. CredentialStream serves as a centralized location to store all provider information, compile reports, and remind users of important rules and regulations. Users appreciate having everything in one place, which eliminates the need for multiple platforms or manual processes.
Furthermore, CredentialStream offers batch updates and VerifyNow features that have proven incredibly helpful for users. These features streamline credentialing processes, saving time and reducing manual effort. The product's ease of use and accessibility to necessary features make it a valuable tool for managing credentialed staff workload and streamlining verification processes.
Users have also praised CredentialStream's document management and application tracking features, which have greatly improved the onboarding process and integrated well with HR and payroll systems. In addition, automated reminders for expirables and centralized rosters for staff have further enhanced efficiency by reducing manual efforts.
Overall, CredentialStream has received positive feedback from users who find its comprehensive capabilities unique compared to other platforms. It addresses critical business problems such as manual data entry, tracking licensure renewals, compliance monitoring, centralized storage, collaborative reporting, and automation of credentialing processes. The continuous improvement efforts by CredentialStream have enhanced user experiences and resolved issues promptly, making it a preferred choice for managing provider data and streamlining credentialing processes.
Robust System: Multiple users have stated that CredentialStream is a robust system that effectively transitions organizations from paper-based processes to streamlined digital workflows.
Excellent Automation: Reviewers have praised CredentialStream for its excellent automation capabilities, which reduce the need for manual processes and reliance on spreadsheets and other software.
Centralized Provider Information: Many users appreciate that CredentialStream centralizes various job functions into a single place, allowing credentialing representatives to save time and focus on more complex issues.
Difficult to Parse Audit Trail: Several reviewers have expressed frustration with the audit trail in CredentialStream, stating that it is not clear and difficult to parse. Some users have found it challenging to focus on specific lines for review because the audit trail lacks the ability to view changes by segment, such as basic profile, credentialing, and enroll.
Lack of User-Friendly Training: Users have reported that training in CredentialStream is self-taught, leading to a time-consuming and frustrating experience. Many reviewers have mentioned the need for guidance during the training process but find themselves having to figure things out on their own.
Unintuitive Report Generation: Reviewers have pointed out that creating reports in CredentialStream is not easy and lacks flexibility. Some users feel that there are limited options for customizing certain screens like the homepage and provider demographics screens. The reporting feature has been described as difficult to navigate and not intuitive.