Name: Ensure Competent and Qualified Providers are Delivering Next-Level Patient Care with VerityStream
Uploaded: 2023-02-20T20:30:36.000Z
Duration: 1 min 16 s
Description: Ensuring Competent and Qualified Providers are Delivering Next-Level Patient Care

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### Reporting and Analytics
Users express varied opinions on CredentialStream®'s reporting capabilities, highlighting both strengths and areas for improvement. While some users appreciate the system's automation and robust reporting features, others find the process of creating and customizing reports to be complex and time-consuming. The consistency and ease of generating reports are praised by some, yet others mention challenges in setting up specific reports or finding the necessary information efficiently. Despite mixed feedback, users generally acknowledge the system's potential for streamlining processes and improving data validation through its reporting and analytics functionalities.

### Audit and Compliance
While some users find the audit trail in CredentialStream® challenging to navigate due to formatting issues and the use of computer coding syntax, others appreciate its comprehensive nature and ease of use for conducting audits. Suggestions for improvement include clearer segmentation of audit logs and automatic resizing of column widths to enhance user experience. Despite differing opinions, users generally acknowledge the importance of enhancing audit and compliance functionalities within the system to meet diverse user needs and improve overall usability.

### Provider Management
Users generally appreciate CredentialStream® for its comprehensive provider information management capabilities. The platform's user-friendly interface and centralized approach to storing provider data have garnered positive feedback. Users find value in the streamlined credentialing process and the ability to track providers' progress efficiently. Additionally, the automation features have significantly improved operational efficiency, allowing staff to focus on more complex tasks. The system's consistency in reporting capabilities and ease of use have been highlighted as key strengths by reviewers.

### Document Handling
Users consistently praise CredentialStream®'s document management and application tracking features. The system's ability to store and manage documents for multiple providers, set reminders for expiring licenses, and streamline workflows has been highly valued by users. However, some users have expressed challenges in keeping forms updated and mapping processes. Despite this, the overall sentiment towards CredentialStream®'s document handling capabilities remains positive, with users finding the system easy to use and looking forward to further enhancements in this area.

### Data Management and Security
Users generally find CredentialStream®'s data management capabilities to be beneficial, particularly in terms of storing and accessing provider information efficiently. The centralized database and user-friendly interface are highlighted as key strengths, allowing for streamlined processes and easy communication with providers. However, some users express concerns about the complexity of the system and the lack of adequate training, which can hinder effective data management and utilization of the platform.

Robust System: Multiple users have stated that CredentialStream is a robust system that effectively transitions organizations from paper-based processes to streamlined digital workflows. 

Excellent Automation: Reviewers have praised CredentialStream for its excellent automation capabilities, which reduce the need for manual processes and reliance on spreadsheets and other software. 

Centralized Provider Information: Many users appreciate that CredentialStream centralizes various job functions into a single place, allowing credentialing representatives to save time and focus on more complex issues.

CredentialStream solves a variety of key business problems for its users. By using workflows within the platform, users can easily track the progress of providers, eliminating the need for manual data entry and spreadsheets. This streamlines their processes and improves efficiency. Another important problem that CredentialStream addresses is the monitoring of expirables, such as licenses and registrations, ensuring timely renewals and compliance. Users have found this feature to be invaluable in managing their provider data and staying on top of important deadlines.

The platform's online accessibility has also been a game-changer for users. Transitioning from a paper application process to an electronic one has not only made it easier and faster for providers, but it has also facilitated the tracking and renewal of licenses and registrations through the survey module. CredentialStream serves as a centralized location to store all provider information, compile reports, and remind users of important rules and regulations. Users appreciate having everything in one place, which eliminates the need for multiple platforms or manual processes.

Furthermore, CredentialStream offers batch updates and VerifyNow features that have proven incredibly helpful for users. These features streamline credentialing processes, saving time and reducing manual effort. The product's ease of use and accessibility to necessary features make it a valuable tool for managing credentialed staff workload and streamlining verification processes.

Users have also praised CredentialStream's document management and application tracking features, which have greatly improved the onboarding process and integrated well with HR and payroll systems. In addition, automated reminders for expirables and centralized rosters for staff have further enhanced efficiency by reducing manual efforts.

Overall, CredentialStream has received positive feedback from users who find its comprehensive capabilities unique compared to other platforms. It addresses critical business problems such as manual data entry, tracking licensure renewals, compliance monitoring, centralized storage, collaborative reporting, and automation of credentialing processes. The continuous improvement efforts by CredentialStream have enhanced user experiences and resolved issues promptly, making it a preferred choice for managing provider data and streamlining credentialing processes.

Difficult to Parse Audit Trail: Several reviewers have expressed frustration with the audit trail in CredentialStream, stating that it is not clear and difficult to parse. Some users have found it challenging to focus on specific lines for review because the audit trail lacks the ability to view changes by segment, such as basic profile, credentialing, and enroll.

Lack of User-Friendly Training: Users have reported that training in CredentialStream is self-taught, leading to a time-consuming and frustrating experience. Many reviewers have mentioned the need for guidance during the training process but find themselves having to figure things out on their own.

Unintuitive Report Generation: Reviewers have pointed out that creating reports in CredentialStream is not easy and lacks flexibility. Some users feel that there are limited options for customizing certain screens like the homepage and provider demographics screens. The reporting feature has been described as difficult to navigate and not intuitive.

VerityStream delivers enterprise-class solutions that are transforming credentialing, enrollment, privileging, and evaluation for healthcare organizations across the United States. CredentialStream enables users to request, gather, and validate information about a provider to create a Source of Truth to serve downstream processes.

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CredentialStream®

Credentialing software is used by professionals or HR personnel to digitally track and administer professional licensure, certifications, and documents that indicate the holder is legally or, in accordance with any governing policy, able to perform work. Necessary and ubiquitous in healthcare, credential management systems are also used in highly-regulated industries or in larger enterprises with strict training policies.

Credentialing

Thousands of healthcare providers, including half of U.S. hospitals, have chosen HealthStream (Nasdaq: HSTM) as their partner for improving clinical and business outcomes. In this new era of healthcare reform, meaningful use, and value-based purchasing, hundreds of leading organizations each year are switching to HealthStream to elevate the role of learning and development in addressing these challenges.

OUR VISION

HealthStream’s vision is to improve the quality of healthcare by assessing and developing the people who deliver care.

HealthStream

Ensuring Competent and Qualified Providers are Delivering Next-Level Patient Care

Ensure Competent and Qualified Providers are Delivering Next-Level Patient Care with VerityStream

We understand the importance of ensuring that competent and qualified providers are delivering next-level care, which is why we created CredentialStream - the industry's most comprehensive and easy-to-engage with platform for assessing provider competency.

With CredentialStream you get everything you need to:

-Make clinical decisions
-Perform both focused and continuous performance reviews
-identify areas for improvement
-maintain data transparency, security, and access to those who need it
-Deliver excellent patient care

Learn more about what CredentialStream offers here: https://bit.ly/3QuVhn2

Stay connected with VerityStream on Social Media @VerityStream

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