TrustRadius: an HG Insights company

Versature

Score9 out of 10

1 Reviews and Ratings

Top Performing Features

+22%

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Cat avg: 8.2

+7%

Message alerts

Receive SMS and email message notifications for voice and fax messages

Cat avg: 8.4

+11%

Audio conferencing

Audio conferencing credentials for all on the system.

Cat avg: 8.1

+3%

User templates

Create and apply batch configurations to multiple users at once

Cat avg: 7.8

Worst Performing Features

-5%

Call reports

Historical call analysis and trending metrics

Cat avg: 8.4

-5%

Directory of employee names

Voice directory of all employees for self-service dialing

Cat avg: 8.4

Versature Features from Reviews

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

80%
  • User templates

    Create and apply batch configurations to multiple users at once

    Category average: 7.8

  • Call reports

    Historical call analysis and trending metrics

    Category average: 8.4

  • Directory of employee names

    Voice directory of all employees for self-service dialing

    Category average: 8.4

Call Management

Customized phone system settings

9.5+16%
  • Answering rules

    Ability to enter rules to route calls to main number or other extensions in case of absence

    Category average: 8.2

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8.4

VoIP system collaboration

Team collaboration via cloud phone system

9+14%
  • Audio conferencing

    Audio conferencing credentials for all on the system.

    Category average: 8.1