Video In Person
What is Video In Person?
Video In Person (VIP) by Yameo is a SaaS video solution used by businesses to build real-time video communication and interaction systems. Designed for diverse sectors including insurance, banking, automotive, retail, and field services, the customizable, white-label platform integrates into existing workflows and branding and provides connections from any device with an internet browser.
VIP facilitates video interactions for scheduled consultations, urgent ad-hoc support, or customer-initiated inquiries. It addresses the demands of various industries: secure virtual consultations and remote claims processing for insurance and banking; virtual vehicle inspections and product demonstrations for automotive and retail; and real-time visual assistance for field service teams.
With over 50 customizable features, businesses can tailor the platform to meet precise needs, selecting functionalities like secure session recording for compliance, collaborative screen-sharing for interactive presentations, and virtual whiteboarding for dynamic problem-solving. These tools enhance collaboration, streamline processes, and provide a comprehensive audit trail for every interaction.
Categories & Use Cases
Videos
Screenshots
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Screenshot of the interface where scheduled or Ad-hoc calls are possible. An option exists for in-bound calls where customers initiate a (video) call with agents.
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
| Supported Countries | Globally supported |
| Supported Languages | English, Dutch, German, French, Spanish, Portuguese, Polish, Czech - new languages can be added |
FAQs
How much does Video In Person cost?
Video In Person starts at $3000.
What are Video In Person's top competitors?
Enghouse Vidyo, SightCall for Customer Service, and LiveBank are common alternatives for Video In Person.
Who uses Video In Person?
The most common users of Video In Person are from Enterprise.