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Virtru Reviews and Ratings

Rating: 8.5 out of 10
Score
8.5 out of 10

Community insights

TrustRadius Insights for Virtru are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Reviewers have consistently praised Virtru for its user-friendly interface. Many users have found it intuitive and easy to navigate, allowing them to quickly encrypt emails with just one click. Several reviewers specifically mentioned that the simplicity of the interface made it convenient to integrate Virtru with existing email platforms like Gmail and Outlook, seamlessly incorporating encryption into their workflows.

Excellent Security Features: Numerous users have lauded Virtru for its excellent security features. They feel confident in the high level of data privacy and protection provided by Virtru's encryption technology. Reviewers appreciate the peace of mind that comes with knowing their emails and sensitive information are secure, especially when sharing confidential material through email. Additionally, several users mentioned that they value the encryption feature that prevents unauthorized access to their day-to-day emails.

Responsive Customer Support: The customer support provided by Virtru has received positive feedback from many users. Reviewers have expressed appreciation for the responsiveness and helpfulness of the support team. Users find Virtru's support site to be a valuable resource, offering plenty of support documents for reference. Additionally, reviewers commend Virtru's adaptability and responsiveness to their changing needs, making them feel supported throughout their experience using the product.

Reviews

5 Reviews

Best Encryption Tool for Gmail

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We turned to Virtru because we needed to send sensitive information via email. It had to be done in a way that was easy for both the sender and recipient and ideally within the confines of our corporate Gmail setup. The initial rollout was just for a couple of departments, and then it expanded to all departments needing the capability.

Pros

  • Encrypting email.
  • Sending files.
  • Logging.

Cons

  • Cost.
  • Re-authenticating periodically.

Likelihood to Recommend

Of all the products out there that integrate with Google, we found Virtru to be the most user-friendly for both our users and the recipients. At the same time, its logging capabilities provide the trail we need for sensitive information. This is one tool for us that has generally been "setup and forget" which helps with the I.T. Dept workload.

VU
Verified User
Director in Information Technology (51-200 employees)
Vetted Review
Virtru
3 years of experience

Easy email encryption with Virtru

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Virtru to encrypt sensitive emails in a few different use cases. We can let the sender manually encrypt the email, or based on keywords in the email we suggest the user encrypt the email or we auto (force) encrypt the email. Virtru solution helps us to gain DLP capabilities in a simple and easy way.

Pros

  • Email encryption without installing or exchange keys with the recipient.
  • Email DLP that is easy to configure and maintain.
  • Application Gateway that encrypts email sent directly from SaaS application (ex. Zendesk, SalesForce).
  • Protect attachment with restriction like time, print, and copy.

Cons

  • Native Google Docs file encryption should be improved, it's working great in Google Drive but only for files that are not Google native.

Likelihood to Recommend

Virtru is well suited for cloud base IT environments that can push the solution from a central management system (MDM). Also, it can fit companies who would like to get the solution (or start testing it) for groups in the company and not all the users. It might not fit for old fashion industries that need to be in compliance with regulations that force email encryption with a key exchange between the sender and recipient.

VU
Verified User
Director in Information Technology (501-1000 employees)
Vetted Review
Virtru
3 years of experience

Virtru is a superior choice for finance and investment professionals

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our entire team uses Virtru to securely encrypt our email and our sensitive financial files. We use it internally as well as for communicating with our portfolio companies and investors. Virtru seamlessly integrates with our G Suite accounts and is much easier to use that traditional secure file systems or password protected email messaging tools. The Virtru team also offers a powerful API that we can use to build their encryption into software tools that we build or use internally in our work.

Pros

  • Easy set up via G Suite
  • Easy email protection and file encryption
  • GDPR compliance

Cons

  • Support for all AWS / Amazon services
  • Specialized functionality for sales teams
  • Easy one click integration with CRM tools

Likelihood to Recommend

Virtru is the superior choice for any financial professional handling sensitive company financials or confidential information. It is especially helpful for busy professionals using G Suite or Office 365. We recommend it to all of our service providers, portfolio companies, investors, lawyers, administrators, and our peers. We find the pricing very reasonable and the set up is a breeze. The team is committed to the highest levels of performance.

VU
Verified User
Partner in Finance and Accounting (1-10 employees)
Vetted Review
Virtru
4 years of experience

Great e-mail encryption for HIPAA compliance!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a physical therapy clinic we need to have e-mail encryption end to end to transmit information to patients in a HIPAA compliant manner. Virtru does this and will sign a Business Associates Agreement (BAA) with us which is necessary for HIPAA compliance.

Pros

  • Simple plugin to chrome and gmail client
  • Lets me know when I am about to send information that I have not yet encrypted that should be.
  • Patients find it easy to use their end

Cons

  • Occasionally gets stuck if I attache a file before setting email to be encrypted.

Likelihood to Recommend

Well suited for healthcare where HIPAA compliance is necessary

VU
Verified User
Professional (1-10 employees)
Vetted Review
Virtru
3 years of experience

If you use Google Suite for business Virtru is a must have.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We work in healthcare and we have to make sure that all communications are encrypted so we use Virtru across the whole organization.

Pros

  • we use Google Suite and Virtru is fully integrated with Google Suite .
  • we do have the option to use Virtru when needed and turn it off when not need it.
  • sometime a user might forget to encrypt, If they do Virtru will suggest encrypting Depending on the Contents.
  • using it is browser independent.
  • Very user Friendly on the receiving end, if we are communicating with a company that does not use Virtru.

Cons

  • better integrated into mobile OS(IOS,Android)
  • cheaper bundles

Likelihood to Recommend

If you use Google Suite this is a must have.

VU
Verified User
Director in Information Technology (201-500 employees)
Vetted Review
Virtru
4 years of experience