Overview
What is AgentHub?
Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when…
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Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.vistio.io/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Product Details
- About
- Competitors
- Tech Details
What is AgentHub?
Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when they need it—allowing them to navigate interactions, regardless of their experience level. Vistio states the result is specific and measurable improvements in KPIs in just 90 days.
AgentHub Features
Contact Center Software Features
- Supported: Validate callers
- Supported: Call scripts
- Supported: CRM software integration
Workforce Optimization (WFO) Features
- Supported: Quality management
- Supported: Call analytics
- Supported: Historical reporting
- Supported: Live reporting
Omnichannel support Features
- Supported: Email
- Supported: Voice (phone)
- Supported: SMS/Text
- Supported: Live chat channel
- Supported: Social media channels
Predictive Analytics Features
- Supported: AI assistance for live agents
AgentHub Screenshots
AgentHub Video
Watch How AgentHub Works
AgentHub Competitors
AgentHub Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Mac |
Mobile Application | No |