TrustRadius: an HG Insights company

AgentHub

Score4 out of 10

1 Reviews and Ratings

What is AgentHub?

Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when they need it—allowing them to navigate interactions, regardless of their experience level. Vistio states the result is specific and measurable improvements in KPIs in just 90 days.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

Guided call openings ensure proper authentication and helps the agent begin the call with confidence.

Product Demos

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo

FAQs

What are AgentHub's top competitors?
Creatio, Pega Customer Decision Hub, and Jacada, now part of U-Assist are common alternatives for AgentHub.