TrustRadius: an HG Insights company

RealVNC Connect

Score8.8 out of 10

132 Reviews and Ratings

Top Performing Features

-3%

Screen sharing

Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

Cat avg: 9.3

-4%

Over-the-Internet remote session

Establish secure remote connection with computers outside the network firewall.

Cat avg: 9.4

+10%

Multi-platform remote control

Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).

Cat avg: 8.2

+26%

Initiate remote control from mobile

Mobile application for remote controlling computers from mobile device (iOS, Android)

Cat avg: 7.1

Worst Performing Features

-46%

Remote management of servers & workstations

Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

Cat avg: 8.7

-31%

Annotations

Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Cat avg: 7.7

-6%

Access to sleeping/powered-off computers

Remote access and troubleshooting of out-of-band computers.

Cat avg: 6.4

RealVNC Connect Features from Reviews

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.3-7%
  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

    Category average: 9.3

  • File transfer

    Securely exchange files with remote computer without having to use email or FTP.

    Category average: 8.4

  • Instant message

    Ability for administrator to communicate via instant message with remote user.

    Category average: 8.1

  • Secure remote access with Smart Card authentication

    Establish secure remote connection via Smart Card authentication and Smart Card logon.

    Category average: 7.5

  • Access to sleeping/powered-off computers

    Remote access and troubleshooting of out-of-band computers.

    Category average: 6.4

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.4

  • Initiate remote control from mobile

    Mobile application for remote controlling computers from mobile device (iOS, Android)

    Category average: 7.1

  • Remote management of servers & workstations

    Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

    Category average: 8.7

  • Centralized management dashboard

    Dashboard to facilitate management of users, permissions, licenses etc.

    Category average: 7.9

  • Session record

    Ability to record session for training purposes.

    Category average: 7.9

  • Annotations

    Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

    Category average: 7.7

  • Monitoring and Alerts

    Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.

    Category average: 8.2

  • Multi-platform remote control

    Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).

    Category average: 8.2

RealVNC Connect Features from the Vendor

Remote Administration

Vendor-reviewed
  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

  • File transfer

    Securely exchange files with remote computer without having to use email or FTP.

  • Instant message

    Ability for administrator to communicate via instant message with remote user.

  • Secure remote access with Smart Card authentication

    Establish secure remote connection via Smart Card authentication and Smart Card logon.

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

  • Initiate remote control from mobile

    Mobile application for remote controlling computers from mobile device (iOS, Android)

  • Centralized management dashboard

    Dashboard to facilitate management of users, permissions, licenses etc.

  • Session record

    Ability to record session for training purposes.

  • Multi-platform remote control

    Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).