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VNC Connect works really well on computers connected both within the same local area network and when located outside the office connected via the internet. With VNC Connect, you can remotely access a computer and perform all functions as if you're sitting right in front of it. It also can be used as a training tool to show the person sitting at the computer the steps to take to execute and perform a task. I would not use VNC Connect to remotely access a computer that has the screen left on to perform confidential tasks on it that I don't want others to visually see. Unfortunately, there isn't a method like when you are using Windows Remote Desktop Services where the screen is blanked out to prevent others from viewing your connection.

I run my business remotely with VNC connect. I use it to prepare images for customers, to upload and download files, to correspond with my customers and to manage my accounting system.

There is little I cannot do with VNC.

Remote support of desktops with a LAN/WAN environment. Saves valuable time going from desktop to desktop or traveling from site to site. It does run in the background and does not utilize too many system resources. It does alert the remote system that you are connecting to the system, so users know you have attached to the system remotely. It allows you to assist users with application issues, as they can see the screen while you are connected, unlike the remote desktop.

Easy and quick connection to all computers in your network.
Accessing Remote computer that are in other locations.
Taking control of a workstation to provide support.

VNC is a full featured and low-cost way for organizations to provide world-class support. I can't think of a scenario in my field where it isn't useful!

I would not hesitate to recommend VNC Connect for most remote access and control applications. I would have slight reservations if the application could potentially involve large numbers of remote devices due to the billing model.

We are a small organization trying to scale, this allows us to do that at a very low cost and get all the functionality we needed. The sales representatives and their support team were very helpful through the trial and implementation period. The only hiccup I had during the trial was that I accidentally created two trials. They were able to clear that up right away. The cost, for 200 machines made it so easy to get approval from the executive team.

VNC Connect is great for connecting to computers using different operating systems.

Ease of use.

VNC Connect is a great remote support tools that I have been using for over 10 years. It works great and very easy to install and manage. I can work on my servers and workstation troubleshooting from my office desk or at home just like I am sitting in front of the physical machines.

VNC is ideal where you don't want the end user to have to initiate any connection, although you will have to have either a presence on the LAN (possibly by PPTP login) or some port forwards (not recommended). It's probably best suited for internal support of a company, rather than external.

If you need console-level access to the various machines in your enterprise, especially end-user machines, there are few better products for the job. RealVNC is robust, lightweight, and effective. If you're looking for a product that's also beautiful to look at, RealVNC may not be your kind of software. That's not really what it excels at.

I have recommended RealVNC Connect to several colleagues. The ease of use partnered with the team concept is exceptional.

Remote access to end users if support is needed.

VNC is well suited to provide remote troubleshooting to another employee. Sometimes a phone call or email description of a problem an employee is having isn't enough to allow us as technicians to provide a solution. With VNC, we can remote into that computer and see for ourselves what the issue is that is causing the employee problems. This is great to provide quick, and efficient support without having to wait for a technician to arrive at the location to put their hands on the computer. VNC is less appropriate when we have to transfer files. This works best by using the cloud to save and transfer files, then through VNC do the repairs needed on the employee's computer.

Depending on what you need, RealVNC may not be the best fit - it's the does-it-all Enterprise ready version produced by the original manufacturers. Installation's pretty simple, it's deployable if needed and it sports a lot of party tricks. However, TightVNC, UltraVNC or even TeamViewer may be what you need depending on your circumstances, requirements and budget.

RealVNC shines when you need internal access to servers, tools, or applications. The encryption, speed, and reliability let it shine in a true IT world. I do not recommend opening up RealVNC for external use and strongly encourage internal use only. I also do not recommend giving non-IT or non-tech savvy users access to RealVNC. We found that it causes too many headaches and demands.

Works well on servers and unattended PC's. Not so well on computers that need more security.

RealVNC is a great alternative for remote desktop, without configuring any Windows Firewall.

The encryption is the most important feature that we want since that is one of the requirements for all the connections from one computer to others. Another feature is it can print from the remote PC back to my local printers, that saves a lot of time.

Working with the desktop of any remote system running any flavor of VNC. RealVNC client works perfectly with everything.

I chose a 10 because of it's easy of use and small client size. It's easily installed / deployed and works pretty much right out of the box. It's well suited for machines that are on the network, either physically connected or connected through VPN of some sort. RealVNC can also work using IP of machines outside the network, but functions at it's best with machines on the same domain.

RealVNC is a great way to connect within a LAN, but is not easy to setup or secure to access off LAN. It also does not provide native encryption which may be an issue in some environments.

Real VNC is the best in the business a far as remote support. Works great and easy to install.. Allows you to support a few users at once.. In the office or remote..