You will not get paid for several business days and can't talk to a live person about it.
Use Cases and Deployment Scope
I use Wave through my consulting practice Lough Nonprofit Consulting.
Pros
- Easy to add and categorize expenses
- Easy to create invoices
Cons
- You will not get your payment for over 7 business days even though your customer had the funds removed from its account the first business day you were paid by the customer.
- You cannot talk to a live person on a telephone or by chat. You can only email and wait 24 hours for a response.
- The stress level is through the roof knowing your customer has paid you but Wave will not release the funds. Also, you know it’s not your bank because all other non Wave ACH payments in same bank you receive in 1 day.
Likelihood to Recommend
I have waited over 7 business days to get paid when my customer had the money removed from its account in the 1st business day. All other non Wave ACH payments take 1 business day to clear with my bank. In addition, you can’t get a live person. There is no phone and the chat is a bot. You have to email and wait 24 hours for a response. So basically Wave is just holding my money for over a week. I am so done. One time it was over $4000. This week it’s $900.
