Whaticket

Whaticket is a CRM platform offered by the vendor that aims to assist businesses in managing and responding to customer chats from WhatsApp, Facebook Messenger, and Instagram in a centralized location. It is positioned as a solution to improve communication processes and enhance customer service. The product is marketed as suitable for companies of all sizes, including small businesses and large enterprises. It is said to be used by various teams, such as sales, customer support, marketing, education institutions, and healthcare services.