TrustRadius: an HG Insights company

Whisbi

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What is Whisbi?

Whisbi’s Live Commerce Platform helps brands maximize website value and convert more web visitors into customers by engaging & guiding them at every step of the customer journey. The platform combines, live video, chat, voice, web/content sharing, and chatbot, with the goal of transforming digital sales and marketing through online customer experiences that improve live commerce and increase sales conversion.

The process:
  • Central brand website Place Whisbi on a homepage for greater exposure, offer general help and real time support.
  • Campaign sites - Connect online leads with product experts for campaigns about specific products or services.
  • Google Adwords ads - Allow online leads to connect to a sales agent with one click, straight from online ads
  • Product comparison websites - Connect with customers in the online research phase and better explain a value proposition
  • Email & SMS campaigns - Notify customers about a new product or service and include a CTA that connects them to a sales agent
  • Offline campaigns via QR code - Use a QR code in offline campaigns to connect customers straight to product experts

Whisbi's virtual selling solution offers a blend of digital and remote interactions directly from a website to help it sell. Also, Whisbi can be used to send pre-qualified leads from a web to a store sales agent in the moment when they are considering a purchase for the best expert help or advice.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Technical Details

Technical Details
Mobile ApplicationNo