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White Cup CRM

Score3.7 out of 10

7 Reviews and Ratings

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What is White Cup CRM?

Tour de Force CRM, developed by White Cup, is a customer relationship management solution specifically designed for distributors. According to the vendor, this software is tailored to meet the needs of small to large-sized companies in the distribution industry, including distributors, sales teams, marketing teams, customer service teams, and manufacturing companies. The product aims to drive growth, increase profitability, differentiate businesses, and improve employee engagement.

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Categories & Use Cases

White Cup CRM Key Features

Learn about the best (and worst!) features White Cup CRM has to offer, as determined by TrustRadius' reviewers.
Based on 7 ratings of White Cup CRM's features
View all White Cup CRM features

Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.6

  • Territory management

    Users can defines salesperson territories based on customer or market characteristics.

    Category average: 7.4

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8.5

Areas for Improvement

  • Integration with email client (e.g., Outlook or Gmail)

    Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

    Category average: 8.3

  • Email marketing

    This involves the ability to send mass email to groups of people based on particular qualifications.

    Category average: 8.2

  • Task management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 8.2

Who Buys & Uses White Cup CRM

White Cup CRM Reviews

What users are saying about White Cup CRM.
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Tour de Force: the good and the bad

Incentivized
Mike BursackView profile
Technical Operations Manager in Information Technology at Clock Medical Supply (11-50 employees employees)

Pros

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.

Cons

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.

Return on Investment

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.

Alternatives Considered

Axiom Sales Force Development and Epicor ERP

Other Software Used

Epicor ERP, Microsoft SQL Server, Brightree