WorkArea Reviews and Ratings

Rating: 10 out of 10

Score

10 out of 10

Community insights

TrustRadius Insights for WorkArea are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Content Management and Merchant Insight Solutions: Some users have found Workarea's content management and merchant insight solutions to be particularly helpful for their online retail businesses. These features provide valuable insights and help track areas where more work is needed, leading to business growth.

All-in-One Application Efficiency: Users have been amazed by the efficiency of Workarea's all-in-one application, which combines various features seamlessly. This integration allows for a streamlined workflow and enhances productivity.

Responsive Customer Support: Many users have expressed their satisfaction with Workarea's customer support team. They were impressed with the quick response time and helpfulness of the support staff when facing any issues or inquiries.

Reviews

2 Reviews

WebLinc Review

Rating: 3 out of 10

Incentivized

March 1, 2016

Use Cases and Deployment Scope

Weblinc was used for all e-commerce needs, from selling/returning products to uploading products and merchandising. WebLinc was great for merchandising and uploading products.

Pros

Merchandising products as you are able to see the actual product you are merchandising.
Creating new categories and subcategories and arranging them in whatever order you want. Also having the ability to easily hide a category/subcategory.
Uploading product and changing the colorway the customer sees.

Cons

We were never able to delete categories/subcategories. And because of this inability, it was often difficult navigating the back-end. If we accidentally deleted a category/subcategory, it would create a problem on the front end.
Creating discount codes was a nightmare. It was easy enough to create, but the text/description area was so sensitive and often had a mind of its own. This sensitivity created problems on the front end as well, ranging from incomplete text showing up to the products tiling all in one row. Also, there wasn't an easy way to create a "complex" discount code (complex defined as any code that wasn't a % off)
In general, it was very buggy. We were constantly opening tickets.

Likelihood to Recommend

At least in retail, I would only recommend using Weblinc for merchandising and uploading products.

Verified User

Former Employee (201-500 employees)

Vetted Review

2 years of experience

WebLinc e-commerce: Sold on me!

Rating: 10 out of 10

Incentivized

September 18, 2014

Use Cases and Deployment Scope

WebLinc's ecommerce solutions take all of the complexity out of setting up a storefront. I've consulted with many organizations over the years to use WebLinc and it's been a great choice every time.

Pros

Easy to set up
Responsive to feature requests
Great company to work with

Cons

Would love to see a West coast office

Likelihood to Recommend

As with any outsourced project, make sure deliverables and timelines are well defined and acceptable to all parties. WebLinc does their part of this well and so should anyone looking to use them.

Jeremy LaCivita

Program Manager in Product Management at thePlatform (51-200 employees)

Vetted Review

14 years of experience

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