Owner
March 16, 2022

Owner

Asif Ahmad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ace Cloud Hosting

It is used for data hosting and access remotely. Certain software I can only use on a real network using Microsoft Network for Windows which we do not have. I also require a robust security system as we do business with DOD which mandates certain security features to be embedded in the hosting provider's protocol. I retained a consultant and he recommended Cloud after reviewing other alternatives available in the marketplace.
  • Support extremely good
  • accessibility is pretty good and there is hardly any latency
  • Centralization of communication. My experience tells me that there are people initiating emails without the knowledge and the status of the progress with the installation
  • Security
  • Ease of access No noticeable latency
  • customer support
I had hired a consultant and he did review a few but I do not know their names

Do you think Ace Cloud VDI delivers good value for the price?

Not sure

Are you happy with Ace Cloud VDI's feature set?

Yes

Did Ace Cloud VDI live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ace Cloud VDI go as expected?

Yes

Would you buy Ace Cloud VDI again?

Yes

Microsoft 365 (formerly Office 365), Wolters Kluwer ATX, Sage 100cloud (formerly Sage 100 ERP)
I have provided the details in my comments. I have to let you know that the gentleman named "TRUN" worked with me through the process of installation and he was extremely polite and dedicated to solving the problem Promptly.