Love Marketo Engage!
December 10, 2021

Love Marketo Engage!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Adobe Marketo Engage

We use Marketo for lead scoring, lead processing, forms, email marketing, reporting, and much more. We use landing pages as well but to a lesser extent compared to other features. All of our marketing efforts flow through Marketo at one point or another.
  • Customization of absolutely everything.
  • Data management is clean and simple.
  • User interface is lacking.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Product Launches: mostly focused on awareness through email - pretty straightforward and not complex Upsell/Cross-Sell: most of this happens on the Account Manager side, however, we will periodically run email campaigns to support the Account Manager's initiatives and automate sends, engagement, etc. Lead Management: All of our leads flow through Marketo from web forms to LinkedIn forms via a webhook, to list uploads, webinars/events, etc. We score the leads, processes for MQL, sync with our CRM, etc. Prospecting: much of our Marketo use for prospecting is managing records and campaign status's as we support sales initiatives with email.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

Yes

Would you buy Adobe Marketo Engage again?

Yes

I have not found any scenarios where Marketo is "less appropriate" based on Marketo's intended purpose. We have been able to build a very custom lead scoring and lead processing model including various API connections.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
6
Dynamic content
9
Ability to test dynamic content
9
Landing pages
6
A/B testing
7
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
8
Calendaring
Not Rated
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
API
9
Role-based workflow & approvals
9
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated