Personalization at scale thanks to Adobe Marketo Engage
March 21, 2025

Personalization at scale thanks to Adobe Marketo Engage

Charlie Oakham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Marketo Engage

We use Adobe Marketo Engage to automate our entire Marketing Operations lead flow to sales and Microsoft Dynamics CRM. This includes nurturing leads to marketing qualification, enrichment, and handover to sales for qualification. We also purchased Marketo for attribution tracking, this we were able to do through the customer lifecycle from lead to opportunity.

Pros

  • Lead enrichment, including tracking activities across channels
  • Email nurture and drip campaigns
  • APIs and integration over REST

Cons

  • Onboarding and training, it can be quite daunting as a new user of the platform
  • The UI feels outdated compared to some other automation platforms
  • Revenue attribution
  • improved efficiencies in terms of speed of lead processing
  • data compliance and handling this at scale
  • automation to save on FTEs in my org
  • Customer Service
  • Lead Management
  • Prospecting / New Business

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

Yes

Would you buy Adobe Marketo Engage again?

Yes

Adobe Marketo Engage is an incredibly powerful tool and is so versatile

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
8
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
9
Calendaring
8
Event/webinar marketing
10
Social sharing and campaigns
5
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
8

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