Agiled is getting there
April 01, 2022

Agiled is getting there

Craig Sheffield | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agiled

I use Agiled for invoicing, contracts, finance records, proposals, and as my CRM for my business that deals with B2B and individuals that need my audio and video services. Agiled can also be used for scheduling, file transfers, client chat, and HRM but I haven't found these uses to be suitable for me just yet.

Pros

  • Invoicing
  • Business overview
  • Contracts

Cons

  • CRM
  • Proposals
  • Scheduling
  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details

Do you think Agiled delivers good value for the price?

Yes

Are you happy with Agiled's feature set?

Yes

Did Agiled live up to sales and marketing promises?

No

Did implementation of Agiled go as expected?

No

Would you buy Agiled again?

No

Todoist: To-Do List & Task Manager, HubSpot CRM, Vectera
While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.

Agiled Feature Ratings

Customer data management / contact management
4
Workflow management
3
Territory management
7
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
9
Quote & order management
9
Interaction tracking
1
Channel / partner relationship management
6
Case management
10
Call center management
Not Rated
Help desk management
2
Lead management
3
Email marketing
1
Task management
4
Billing and invoicing management
9
Reporting
7
Forecasting
1
Pipeline visualization
Not Rated
Customizable reports
8
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
10
Role-based user permissions
8
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
4

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