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https://dudodiprj2sv7.cloudfront.net/product-logos/9a/F2/KUNOUIKXKOJ0.PNGHubSpotA great CRM - Awesome introduction to the HubSpot ecosystem for companies2019-01-16T22:49:50.039ZWe use HubSpot's CRM for most of our task management, leads, and marketing tracking in our marketing workflow. HubSpot lets us track our blog and website marketing, create templates/follow-ups for sales, and track all of our leads by stage. It also helps to integrate many of the other HubSpot tools like email support easily into our sales/marketing workflow.,Super-intuitive - HubSpot's UI is very well-constructed, and was very easy for our team to get used to.
Cheap - Many of the basic CRM features are in the free or $50/month plans.
Easy logging and other integrations - HubSpot provides comprehensive tools to track notes, phone calls, attach documents, gain leads, etc... allowing for an all-inclusive sales interface.,Can get quite expensive - If you are looking more advanced tools, like SEO, strategy, and social media tools, they are included in some of the more expensive plans, which are only billed annually.
Doesn't integrate into other email tools - If you use a third-party email client there is no ability to track those emails through HubSpot's CRM currently.
Sometimes slow - The UI can sometimes slow a bit down but this is quite a small con.,8,Positive - Super-affordable CRM tool that definitely increased the number of leads we process, and helped us introduce specific tracking.
Negative - More advanced features come with an expensive price and commitment of annual plans.
Positive - Comprehensive sales and marketing tracking allowed us to improve our sales across the board.,Streak,Google Cloud AI, Google Voice, Google DriveFedor ParetskyWe're all spoiled to have a free CRM like Hubspot2019-01-09T23:12:18.201ZWe use Hubspot CRM across our company for managing the entire spectrum of our contacts (leads, clients, and our certified coaches). Presently, we sync Hubspot CRM with another marketing automation tool to deploy email nurture campaigns and the email components of our programs for clients, but we will probably bring that all under one roof with Hubspot before too long.
Hubspot CRM does a great job of balancing flexibility (we can structure it how we want and create unlimited custom properties to support that setup) with ease of use (it doesn't take one or more dedicated and trained staff to build our setup and maintain it for us). Since we're a small and growing company, we've been able to easily adapt Hubspot CRM to our needs as our company has changed from a strategic and personnel standpoint.
Hubspot CRM is also the most integration-friendly tool our stack. Since it's so popular, most marketing and product software platforms integrate with it one way or another. It's made it very easy for us to plug in our other tools and build some fun automation, both client-facing and backstage.,Hubspot CRM is fantastically easy to navigate and use. Having used three other big-name CRM systems, I would say Hubspot has been by far the easiest to set up and use on a regular basis. The list and contact profile views are beautifully designed and intuitive to manipulate as needed.
Hubspot CRM's Lists functionality is so convenient for segmenting your master contact list in all sorts of ways. I use it anytime I need to find out how many or who from our list fits a narrow set of criteria. Even in past jobs where we had other database tools that we could use, Hubspot was the fastest and easiest to get that information.
Hubspot makes it easy to import your contact lists from other tools and sources. The migration tool is intuitive and works reliably. I was able to onboard a list of about 500 contacts in less than 10 minutes, including the time it took to diagnose compatibility errors on the first import.,Integrations are typically a strength of the Hubspot platform, but they still have a long way to go in the e-commerce category. Unless you're using one of the most popular e-commerce platforms like Shopify, BigCommerce, or Magento, you're going to have a lot of custom dev work on your hands. Would love to see more integrations in this area in order to add e-commerce sales revenue data to other offline purchases that get logged by sales reps.,9,Hubspot CRM has solved a lot of headaches with lead management for us. Before I arrived, everyone was managing their own contact lists separately and we had no coordination (bear in mind that we are a small company of 5 at the moment). Getting everything centralized with Hubspot CRM has saved me countless hours and made it possible to lay a foundation of basic automation that is ready to grow with us as a company.
We've had a substantial decrease in order processing errors since deploying Hubspot CRM with our fulfillment personnel.
Hubspot CRM saves me approximately 30 minutes each day over our previous set up because I can more easily filter and segment our list to get lead and customer information I need.,Base CRM and ActiveCampaignJosh SummerhaysBest CRM for getting started with your business!2019-02-04T19:49:32.446ZHubSpot is being used for sales prospecting and managing our sales pipeline. It allows us to keep track of the customers we've already reached out to so we know what interactions we've had with them as well as visualize how full our pipeline is and who we need to follow up with.,Easy to learn/use
It's free!
Has everything you'd expect from a free CRM and is the best free CRM for getting started as you figure out what needs you have in your processes that I've seen
Lots of trainings on how to use the software,It can sometimes be difficult to navigate and figure out where you are when you're first learning the software, but any CRM with a lot of features will have that challenge
It could definitely use more sophisticated de-duping options,9,It's saved us money from having to pay for a more sophisticated CRM that we didn't need
Allowed us to effectively track and personalize communications to prospects and customersBrad HendersonIf your company is serious about sales and marketing, HubSpot CRM is what you need!2018-12-17T20:13:15.179ZMy organization is currently utilizing HubSpot to drive our marketing department. It's very helpful for the sales department, too, but we are primarily using it for its fantastic marketing features. It addresses a problem we've faced for years: how to manage all of our marketing (social media, email, landing pages, blog, etc.) in a single location. HubSpot is the ultimate tool to meet this need.,HubSpot's customer service is absolutely top-notch. The CRM can be very confusing and tricky to navigate if you're untrained. When I first started with it, I was extremely overwhelmed. Luckily, HubSpot provides an on-boarding manager for your team to help you train on the tool and get familiar with how it works. After an introductory period, you're then passed to an account manager who you have regular check-ins with to make sure your team is getting all their questions answered, getting tips, etc. HubSpot also has a chat feature, so while you're working within the tool, you can get any question you need answered right away most of the time. Sometimes a chat agent isn't available, but you can always fall back on their extensive user FAQ database.
They're always improving the product. It seems that nearly every week, there's a new feature for one of the various marketing tools they have, and these are features that (oftentimes) are suggested by the user community. As a user, you can actually write into their 'ideas forum' to suggest updates and improvements. HubSpot's people actually keep track of this and implement a ton of the changes users suggest!
Even if you're a beginner with no marketing background or knowledge, HubSpot makes it super easy to learn not only how to use their tool, but also marketing strategy in general. They've got an extensive list of marketing courses that are free for users to access and they'll teach you everything from SEO strategy to email marketing basics to how to utilize paid ads and more. They really make you feel like they truly care about you improving and learning.,The only area where I'd like to see HubSpot improve is in their design manager (specifically for emails and landing pages). Sometimes the pre-built templates and modules are extremely tricky to modify for my needs. I can usually find a workaround, but I think this is the only area where they could improve. Everything else is fantastic.,10,HubSpot has allowed us to track our marketing from all sides (blog, email, social, etc.) so we can pinpoint what's working for our marketing strategy and what's not. This has definitely helped us improve our tactics while maintaining contact with the people who stay engaged with our content. Because the marketing dashboard is so in-depth, we've been able to shift our business objectives slightly to meet the interest of our target audience/demographic.
Their various planning and strategy tools have helped our team focus our business direction based on the latest trends within our specific industry. HubSpot really makes it super easy to collaborate with the rest of your team and get campaigns organized, keep up with your content calendar, assign tasks, and generally make sure nothing falls through the cracks.,AWeber and Highrise,Highrise, AWeberVerified UserHubSpot CRM - The Best On-boarding Experience is Just The Beginning2018-12-20T20:13:28.747ZWe use it to build a CRM for our clients - it helps us channel leads generated on LinkedIn & via cold email to a space where our clients can take action on them in an organized and systematized way. The onboarding is super simple and easy to use.,Importing and exporting leads
Tracking the follow of leads and deals
Generating analytics and reports
Allowing for easy access to leads and prospects from anywhere,UI/UX can always improve
LinkedIn Integration - must be added
It would be great to have pre written templates and snippets,8,I manage to retain clients for longer with the added functionality I give them.
Clearer view and better control of my pipeline.
No leads and prospects fall between the cracks anymore - they all get handled.,Pipedrive,monday, Trello, Google Analytics, Facebook for BusinessVerified User
Unspecified
HubSpot CRM
428 Ratings
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