Item: AIOps from Broadcom
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

There are very few players in AIOps space and Broadcom is one of them, AIOps from Broadcom supports full stack observability capability and don't need to depend on other third party tools to achieve end objective. AIOps from Broadcom was used to centralized aggregate event or alerts data as data lake and then churn the data to generate meaningful incident.

Pros and Cons

Data aggregation and integration from various south bound tools
De duplication, Co relation of events and alerts
North bound integration with ITSM products for incident management
Adding devices in to maintenance mode to suppress alerts

AIOps SaaS which is DX OI is one of fantastic product of Broadcom, if they increase the data injection capacity would be good to compete with other providers
AIOps still don't support out of box integration of ITSM product Summit AI which has to put in road map.
DX NetOps is one of finest network monitoring tool of AIOps but it should offer SaaS as of now it is on prem solution
AIOps Dashboarding should be more advance ,it is outdated and not much attractive.

Return on Investment

AIOps redacted MTTR, Quicker RCA
Less MTTD
Optimization of SRE team sizing, as required less effort to manage AIOps

Support Rating

Broadcom support was awesome, Professional team was available as on demand. Technical support folks follow the diagnostic process and deliver the customer satisfaction.

Key Insights

Do you think AIOps from Broadcom delivers good value for the price?

Yes

Are you happy with AIOps from Broadcom's feature set?

Yes

Did AIOps from Broadcom live up to sales and marketing promises?

Yes

Did implementation of AIOps from Broadcom go as expected?

Yes

Would you buy AIOps from Broadcom again?

Yes

Usability

Broadcom AIOps Suite has all the products to achieve the full stake observability and they very tightly integrated to each other.

Likelihood to Recommend

For servers and Network monitoring Broadom products easily delivers outcome, they offer great depth and breadth of monitoring. DX IM covers 140+ technologies in case of Data center monitoring, tremendous alerts and metric collection.
Network monitoring product is well mature and offers end to end monitoring of network , these two products offer great monitoring of on prem data center and network infrastructure.
DX APM is another powerfull product for application performance monitoring and analytic.
AIOps is a suite of products, Powerfull products such as DX IM & DX NetOps should be offered as SaaS service, these two products cover full data center monitoring or cloud infra monitoring. If they move them to SaaS it will attract many opportunities of monitoring.

All in one AIOps solution

Overall Satisfaction with AIOps from Broadcom