Great for small organizations!
Anonymous | TrustRadius Reviewer
January 15, 2019

Great for small organizations!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

We are currently using AlienVault USM Anywhere to collect logging data from all major applications used by the institution, especially G Suite. We are using it to get a better understanding of what is happening in our environment from a security standpoint. The best part for our institution is that all data is kept in a central location off-site.
  • Log monitoring
  • Centralized Reporting
  • Notifications
  • While it is fairly good, the integration with various IT systems could always improve - support more products and provide better documentation for tying them to AlienVault.
  • The cost does jump quickly. While we've found AlienVault to be affordable for our small size, I would hope that the product continues to be within our reach for everyone's benefit.
  • AT&T's ownership remains a concern. They do not have the best track record.
For us it came down to cost. AlienVault's competitors just could not compare on cost for a small organization like us. They are out of touch. Everyone needs a solid tool like AlienVault, but too often the industry only caters to big budgets. More often than not, that results in organizations like us going without.
Unfortunately AlienVault is the only tool in this arena we have used because it is the only affordable one. Therefore I have nothing to compare it to. It far exceeds the capabilities of just doing nothing at all.
We absolutely have been able to do more with AlienVault with minimal work. We're stretched thin, and can only spend a couple hours periodically working with security. For the most part, we have been able to get AlienVault working and just let it do its thing with only minimal intervention and ongoing work. It just works, from a central console.
We found AlienVault especially suited for our relatively small organization. We also maintain a small IT department, so we all have to be experts in everything. AlienVault provides us with a single tool to accomplish our needs, instead of requiring several tools that in turn require very specialized knowledge. Because we are lower budget though, we use lower budget products, which are not all supported by AlienVault yet.