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Cost effective and easy to use
Updated November 04, 2019

Cost effective and easy to use

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

It is being used by our Network Operations Center to monitor potential security alerts and suspicious activity. It is also used as an additional investigation tool if users or customers report potentially malicious activity.
  • Easy to set up/use
  • Cost-effective
  • Interface is slow and quirky
  • Lacks functionality compared to other products
  • Documentation (both troubleshooting and informative) is lacking detail
  • Ease of use also has downfalls in that when detailed information is needed it's harder to obtain when investigating/troubleshooting
AlienVault was able to provide the same basic functionalities as the other competitors. Open Threat Exchange is a really good feature, and the fact that it came with intrusion detection was a huge plus and key part of why we purchased.
If you're looking for something easy to set up and cheap while hitting the checkboxes, this will suffice. In order to get real functionality out of it, you need to tweak things. During the sale that was a big selling point, but once we implemented the "out of the box" solution, it all needed to be configured. And it wasn't like we could configure them because most of the issues found during implementation required development work. It was disappointing to learn these things once we already signed the contract.