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SES Sends Mail Like a Champ
August 17, 2017

SES Sends Mail Like a Champ

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Simple Email Service

We use Amazon's Simple Email Service to handle sending out important notifications and replies from our ticketing system. When we initially launched we quickly surpassed the volume of email that Google allowed through their SMTP relay, so I quickly set up SES to get our system back up and running. Where Google limited us to sending 2,000 messages a day, SES allowed us to send 12,000 each day, which was more than enough.
  • Setup was easy. It does require proof of domain control as well as a human review, but while those items are pending you are able to fully set up the system to be able to run once approval is done and not have to bounce between development and production configurations.
  • SES does not seem to have any major issues at the moment, it's an email relay service and it does that job swimmingly.
  • SES allowed us to send thousands of messages without any major concern of hitting sending limits.
Amazon SES is great for sending bulk mail, particularly notifications. It is not intended for holding a conversation as there is no way to view the mail that has been sent, so unless you are using a third party system that tracks what mail is being sent, such as a ticketing system like Kayako, you would not want to use it for regular communication.