Item: AppDynamics
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

I am using AppDynamics for the last 2 years to monitor and manage payment gateway server system for my client. The criticality of the project lead us to get this monitoring suite implemented for monitoring purpose. This software suite (AppDynamics) is the perfect tool for me which I am using for monitoring a tri-platform combination of AWS-Azure & On-premises. This is my 2nd project of such kind, the implementation was quite smooth, after which it was handed over to me and my client for Production.

Pros and Cons

Monitoring of payment gateway application and its dependencies
Alerts and automated pre-defined actions
Analytics with graphical view w.r.t. alerts timeline

Real time updates are slightly delayed if your resource synchronization is high

Return on Investment

Less resource assignment needed to monitor servers and applications
Saves on Manpower
Downtime reduction and quick resolvers assignment brings confidence to customers

Key Insights

Do you think AppDynamics delivers good value for the price?

Yes

Are you happy with AppDynamics's feature set?

Yes

Did AppDynamics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AppDynamics go as expected?

I wasn't involved with the implementation phase

Would you buy AppDynamics again?

Yes

Likelihood to Recommend

This is my first experience with CISCO AppDynamics, so my concerns might be based on the "first timer" anxiety, But compared to the other Monitoring platforms that I have worked with in the past, Cisco AppDynamics was good in terms of UI. But AppDynamics lacks customization, especially when I am trying to generate a report, it has very less scope for exporting the logs. Although I can customize it once I have downloaded it, customizing it on the platform level itself, would have been helpful.

Apart from that, I was able to test, bring one server down on production and then test the response of Alerts from AppDynamics, there was a slight lag, which I observed, but still, when monitoring multiple servers and gateways, I believe a few seconds of delay might be negotiable.

AppDynamics - A trustworthy performance monitoring platform from Cisco.

Overall Satisfaction with AppDynamics