Customer Review
July 30, 2021

Customer Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppRiver from OpenText

Zix is being used across the whole organization and was recommended to us for use by a former employee. We are currently subscribed to email threat protection, secure file share, email encryption and archiving. We are in the process of adding an alternative method of business communication to the archiving contract which is very helpful and puts us at ease on the compliance front.

Pros

  • The user database is easily customizable to suit what we need
  • Keywords to detect what should be encrypted
  • Archiving system/filtering for reports, etc. is robust and practically functions to do all that we need

Cons

  • Customer Service--- specific to turn around when submitting a ticket
  • Perhaps more training for client use whether that be in person, video links, etc.
  • n/a

Do you think OpenText Core Email Threat Protection delivers good value for the price?

Yes

Are you happy with OpenText Core Email Threat Protection's feature set?

Yes

Did OpenText Core Email Threat Protection live up to sales and marketing promises?

Yes

Did implementation of OpenText Core Email Threat Protection go as expected?

Yes

Would you buy OpenText Core Email Threat Protection again?

Yes

Zix has so far been a great choice for our compliance needs. I have no complaints other than the turnaround time to get a ticket addressed.

OpenText Core Email Threat Protection Feature Ratings

Secure Email Gateway
10.0
Customizability
10
Threat Detection
10
End-to-End Encryption
10
Management Tools
10

Comments

More Reviews of OpenText Core Email Threat Protection

  1. Home
  2. Secure Email Gateway Software
  3. OpenText Core Email Threat Protection Reviews
  4. User Review of OpenText Core Email Threat Protection