ApptioOne in Higher Ed
January 25, 2022

ApptioOne in Higher Ed

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)
  • IT Financial Management Foundation

Overall Satisfaction with ApptioOne

We utilize ApptioOne to maintain the cost and revenue of IT resources and services that are in line with Technology Business Management fundamentals. We track data feeds from over 60 various areas throughout the university and model the data with TBM standards. We also utilize the data to monitor KPI's and review costs vs. expenses of our various IT operations.
  • Data modelling
  • Data connectors
  • Visual reports
  • Customizations
  • Out of box functionality
  • Load balancing
Budgeting and forecasting are important features as it allows our finance team to monitor the budget and compare against various forecast throughout the fiscal year. The ability to bring in data from Hyperion and other systems also allow for an efficient operation that limits data entry and gives a broad range of data that we analyze and visualize for our clients.
  • Bill of IT has allowed for easier cost recovery and therefore increased revenue realized.
  • Cost Transparency and various reports have allowed our service owners to monitor and analyze the services they manage with great detail.
  • Datalinks have ensured that we can incorporate outside systems into our reports where necessary.
We meet with an Apptio person twice a week and have continued that relationship throughout our time using ApptioOne. The team is always willing to support and provide useful methods of accomplishing our goals.
  • Cloudability
Currently only using ApptioOne

Do you think ApptioOne delivers good value for the price?


Are you happy with ApptioOne's feature set?


Did ApptioOne live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ApptioOne go as expected?

I wasn't involved with the implementation phase

Would you buy ApptioOne again?


Reporting engine easy to use. Datalinks allow data to be shared within projects.