ApptioOne: best in class tool for IT
Updated November 10, 2025

ApptioOne: best in class tool for IT

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)
  • Bill of IT
  • Enterprise Business Management
  • Agile

Overall Satisfaction with IBM Apptio

Transparency, cost optimisation, planning/forecasting, insights. All Tech financials are sourced and reported via ApptioOne. Posting recharges to GL as calculated in ApptioOne.

Pros

  • Simple to use
  • Simple to build

Cons

  • Ability to work better with large datasets and number of users and number of pickers in a report - currently quite slow to load reports
  • Environment updates at custom timeslots - currently happen on Friday night in Australia, which is Thurs afternoon in the US, so affects users in that location
  • Pricing model
  • Cost savings
  • Digitising processes
  • Consistent reporting
  • Better transparency
A lot of our data is manually loaded. We are looking at automating these where possible. 'What-if' scenarios would be great, e.g., a slider on some metrics to be able to show other outcomes.
Generally very positive. The team is responsive and takes the time to understand our business and any issues we are facing.
  • None
We have four ApptioOne environments due to our data volumes and number of users. It would be great if it was possible to have everything in one environment without impacting performance.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

Well-suited for reporting and analytics, and modeling.

Using IBM Apptio

350 - Technology, Finance, Business
4 - Technical, Excel, VBA,
  • Transparency
  • Flexibility
  • Accuracy
  • Application TCO
  • Individual Bill of IT
  • Charge by application
  • add business metrics
rise of other applications that are more affordable

Comments

  • Reid Carlock | TrustRadius Reviewer
    Reid Carlock
    (Vendor Representative) commented 3 years ago
    Thank you for taking the time to leave us a review! We’re happy to hear that ApptioOne has been beneficial for your company and that your customer service team is so helpful. Thank you again!

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