Good product
November 08, 2022

Good product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

ApptioOne Plus

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • IT Financial Management Foundation

Overall Satisfaction with ApptioOne

Cost of Services (CT) and allocation of services to consumers (Simplified Bill of IT). Understanding the TCO of services and understanding the financial impact on the consumers of those services. All IT Costs.
  • Supports complex methodologies
  • Generates useful reports
  • Training
  • Better proactive responses to issues - customers are still the first to know there is an issue
  • Better upgrade communications and training - sell the need for each upgrade
  • Better reporting performance and still too many limitations on reporting
Import about 75% of the data via datalink. The rest is manual import. Modeling supports all of our required allocation methodologies.
They are generally responsive but don't always answer the question that is asked.
  • Cloudability
We don't use any other products.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

Good for many things. Not worth the money for very simple situations.