ApptioOne provides various value streams that company's shouldn't operation without
October 26, 2023

ApptioOne provides various value streams that company's shouldn't operation without

Audrey Mitch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)

Overall Satisfaction with ApptioOne

I use ApptioOne for App TCO, Showback, Chargeback, Budget & Forecasting
  • Application TCO
  • Budgeting & Forecasting
  • On Prem Infra Costs - relationships to Applications
  • Custom reporting
  • More than 2 object reporting
  • Column ordering in custom tables
  • More dashboards, less click thru reports for end user adoption
Datalinks for automation is excellent, but need to find another way than DataDrop to pull in On Prem data as I haven't seen a client yet that will allow Datalink behind a firewall. Budgeting and Finance resources like to add notes regarding variances and see it in the expense tab summary, unable to do so now.
  • At a client I've seen a decrease in time in the budgeting cycle
  • For a client it provided transparency of Chargeback to Group Companies (BU) where there was none previosly
The ApptioOne Support Team is knowledgeable, but short staffed, so they're not able to fully research and issue; many times I need to revert work instead of finding the root cause.

Do you think ApptioOne delivers good value for the price?

Yes

Are you happy with ApptioOne's feature set?

Yes

Did ApptioOne live up to sales and marketing promises?

No

Did implementation of ApptioOne go as expected?

Yes

Would you buy ApptioOne again?

Yes

I've implemented ApptioOne for 9 years, from R11 to R12. Would like to see more engineering work adding more functionality to the tool. IT Planning needs a way to add comments to actuals as many clients don't utilize the Variance Analysis functionality. Configuring in IT Planning would be great. Additional education on implementing IT Planning and Bill of IT would be very helpful.