Make your busy life easier
May 18, 2022

Make your busy life easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

We are a comprehensive crime victim provider agency. We need to be able to store our data in a safe, confidential manner that is easy to input and easy to retrieve. This database meets both of those goals with the added benefit of being able to customize monthly and quarterly reports. We keep our notes on the system, accessing them in the office or from remote locations. We have found this to be the best option for us and would recommend it to other victim service providers.
  • easy to customize reports
  • easy to customize data fields
  • storage of confidential client files
  • some mandatory fields are redundant
  • more storage space for files would be welcome!
  • it took months to get the billing correct as we need a "wet" signature on our claim form
  • grantors like it - a positive during audits and site visits
  • more affordable than other products
  • easy to train new staff
To be honest, I am not entirely sure what you are asking for. I think perhaps my agency does not use Apricot to scale program delivery. We primarily use it to track the services we provide to crime victims and general demographic information about the various types of crimes involved.
Our grantors are very pleased when they see the secure and confidential record keeping that Apricot provides. The monthly and quarterly reports generated by Apricot make the reporting requirements easier to meet. We are able to administer more grants and apply for more grant funding, with the data we can collect.
We have found that for the services provided, and services that meet our specific needs, Apricot is the most affordable product. It is easy to train new staff and relatively easy to enter data, even at higher volumes. We have been able to customize the data fields and the reports we need to generate.

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We are a mid-size stand-alone victim assistance provider and this works well for us. We have reduced the maintenance of paper files by using Apricot and can better guarantee confidentiality as staff works a hybrid office/remote schedule. Larger organizations with multiple departments may have difficulty with having this fit all their varied needs.