Flexible and cost effective
May 19, 2022
Flexible and cost effective
Score 9 out of 10
Vetted Review
Verified User
Software Version
Apricot Core
Overall Satisfaction with Apricot by Social Solutions
We utilize Apricot in three different programs. 1) Tracking daily client performance data in a mental health program to document client progress and success 2) Managing client intake and activities for home visiting programs serving 0-3-year-old children and 3) Managing client data comprehensively for early childhood programs including state reporting
- Summary reports by client, period and location
- Customization of forms for different programs and needs
- Managing access based on user need
- Online user assistance
- Archiving of records - this is cumbersome and there should be an option to delete a record if it was truly added in error
- Complicated formulas - sometimes those will only work with a redesign of the system but training is limited on how to include those in system design upfront
- Drag and drop dashboards - it would be good to have functionality for standard reports and dashboard associated with them (ie client demographics, new client counts, caseloads)
- Apricot has had a positive impact through the elimination of spreadsheets and consolidation of data capture and management
- Apricot allows our team to access program data on a stable platform and with inbuilt data backup and safety
We have leveraged our initial experience using the software in two programs to suggest it for a third program. This third program is part of a state network and the network has adopted Apricot. The network and the State agency funding part of the services is now benefiting from reports generated by Apricot.
Do you think Bonterra Case Management delivers good value for the price?
Yes
Are you happy with Bonterra Case Management's feature set?
Yes
Did Bonterra Case Management live up to sales and marketing promises?
Yes
Did implementation of Bonterra Case Management go as expected?
Yes
Would you buy Bonterra Case Management again?
Yes