Flexible and cost effective
May 19, 2022

Flexible and cost effective

Bettina Schempf | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

We utilize Apricot in three different programs. 1) Tracking daily client performance data in a mental health program to document client progress and success 2) Managing client intake and activities for home visiting programs serving 0-3-year-old children and 3) Managing client data comprehensively for early childhood programs including state reporting
  • Summary reports by client, period and location
  • Customization of forms for different programs and needs
  • Managing access based on user need
  • Online user assistance
  • Archiving of records - this is cumbersome and there should be an option to delete a record if it was truly added in error
  • Complicated formulas - sometimes those will only work with a redesign of the system but training is limited on how to include those in system design upfront
  • Drag and drop dashboards - it would be good to have functionality for standard reports and dashboard associated with them (ie client demographics, new client counts, caseloads)
  • Apricot has had a positive impact through the elimination of spreadsheets and consolidation of data capture and management
  • Apricot allows our team to access program data on a stable platform and with inbuilt data backup and safety
We have leveraged our initial experience using the software in two programs to suggest it for a third program. This third program is part of a state network and the network has adopted Apricot. The network and the State agency funding part of the services is now benefiting from reports generated by Apricot.

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Apricot is a great solution for multi-site agencies or networks with the same processes - it allows for one design and system rollout via user profile Apricot works well with clients that have individuals and households as part of service delivery and measurement I have not used Apricot for programs with electronic intake forms outside the system - ie importing data into predesigned fields on an ongoing basis