Item: Bonterra Apricot
Rating: 8
Author: Verified User

Overall Satisfaction with Apricot by Social Solutions

Use Cases and Deployment Scope

We use Apricot for all aspects of our Client Management: Track and manage clients throughout the training process. Track and manage donor data and contributions. Manage communication with clients and donors. Compile reports for state and grantors. Manage and track the distribution of hard goods via foster closets.

Pros and Cons

Pros

Record set up/date entry is easy and intuitive
Data output/reporting is accurate
Easy to customize to meet organization's needs

Cons

Reports could be refined to give a more professional product
Add/increase capability to track grants, events and in-kind donations

Return on Investment

The cost is becoming prohibitive to a small organization.

Program Delivery

We are working on providing additional programming based on the data collected.

Diversified Funding

We have been able to secure additional state funding based on the demographic data we are able to provide.

Key Insights

Do you think Bonterra Apricot delivers good value for the price?

Yes

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

Yes

Would you buy Bonterra Apricot again?

Yes

Likelihood to Recommend

Apricot is very helpful in the non-profit sector.

Comments

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Kim Phipps
(Vendor Representative) commented 3 years ago
Thank you for sharing your feedback. It's great news that you've been able to secure state funding from the demographic data you've been able to run. Your feedback about reports and grant tracking will be forwarded to our product team. We appreciate your input!

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