Apricot by Social Solutions Review
September 21, 2022

Apricot by Social Solutions Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Apricot by Social Solutions

My organization uses Apricot for case management and program tracking purposes.
  • User-friendly forms for managing individual and service data
  • Good for running simple reports on program data
  • Good for managing data for more than one program at a time
  • Helpful customer service
  • Report with larger sets of data not as user-friendly
  • A little bit of a complex process for deleting (archiving) records without them still pulling in reports
  • Sometimes the site errors
  • Apricot has had a positive impact on our ability to manage our organizations data and to keep track of necessary statistics. It has automated that process for us.

Do you think Bonterra Case Management delivers good value for the price?

Not sure

Are you happy with Bonterra Case Management's feature set?

Yes

Did Bonterra Case Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Case Management go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Case Management again?

Yes

Apricot by Social Solutions has been well suited for our non-profit organization in terms of managing and tracking individual, service, and program related data.