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Still Getting Familiar
September 21, 2022

Still Getting Familiar

Kendra Keith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Apricot by Social Solutions

We use Apricot to manage the needs of our clients, track their support goals, and share resources/referrals.
  • Self help options available
  • Ability to enter/store information
  • offer refresher webinars/classes quarterly for new employees
  • offer refresher webinars/classes quarterly for administrators such as the common mistakes webinar
Yes. We've been able to run reports to capture various statistics.
Applying statistics to apply for grants.

Do you think Bonterra Case Management delivers good value for the price?

Not sure

Are you happy with Bonterra Case Management's feature set?

Yes

Did Bonterra Case Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Case Management go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Case Management again?

Yes

I've only been using for one-year so still a new user and figuring things out. But overall, I'm satisfied with Apricot by Social Solutions.