Quite good
December 05, 2017
Quite good
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apttus Configure Price Quote
Apttus's CPQ is a simple yet powerful quoting solution tool for sales. Most of the times, finding a solution that is easy to use for sales reps and sales managers means spending a lot of time reviewing processes, training and such. Apptus's CPQ is quite straightforward and once it's set up it provides sales reps a kind-of streamlined process to get customer-ready quotes (even executable ones) in a matter of minutes. The fact that we were able to use within our Salesforce.com platform only made the experience leaner and better for both the reps and myself.
Some things that could definitely be better are:
Some things that could definitely be better are:
- Speed. At some points (especially quarter end) when a huge number of reps were using the tool, we would suffer a heavy lag that would time-out operations most of the times.
- Mobile app. If there's one, we never used it. Not sure if it's our own company policy in regards to apps, or if there's none actually. If there's none, it would be good to have one.
- Easy to use for reps. Not a lot of training needed.
- Produces quotes / executables quotes in a matter of minutes.
- Catalog / Inventory is pretty straightforward
- Mobile app, if there's any.
- Better response in high-peak circumstances (like quarter end). This could have been a salesforce.com issue, but honestly, everything else worked just fine.
- Reporting. It would be great to be able to see how many of my reps requested discounts and compare that to the standard quotes they can build.
- It's helped reps be more efficient and respond faster to customer requests
- It's definitely helped sales ops and support.