Arena in a small company environment
Updated November 19, 2019

Arena in a small company environment

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena

We use Arena everyday for managing our product manufacturing and release process. It is used across most of the company, though it is used most by the engineering dept. It helps us keep track of the state for the multiple products in the manufacturing pipeline, allows us to communicate changes to our manufacturing partners, and access the information on currently released products.

Pros

  • Allows access from any site. No need to install special software.
  • Allows fairly fine-grained custom configuration of elements to help guide users in adding new Items and Files to the database.
  • Does a good job of tracking inter-related items; for example when a high-level item with a large BoM tree is pushed to a new state (Design or Production), all items in the BoM tree are automatically checked to assure each is also in an compatible state. This means a high-level item cannot be released without also releasing all its components.

Cons

  • There is likely no easy solution for this, but Arena is fairly complex software and there can be a learning curve for becoming comfortable with how it works. This is partly due to the flexibility it allows, which is a good thing. But flexibility and complexity often go hand-in-hand, as they do here.
  • It would be nice if the Indented BoM view had a mechanism for expanding ALL sub-assemblies in one click--basically a "flat" view but with the "indented" organization, where all expansion "triangles" have been "opened" at all levels.
  • In the Files world, the "Download now" when checking out a file does not always seem to download the file.
  • I do not have access to this information in our company.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
I have selected the choices above which I believe influenced our use of this product. However, I was not involved in the selection, nor would I likely be involved in selecting other software of this nature.
I was not involved in this process so have no information here. We did not really have any PLM software prior to Arena. The inventory management system we were using tried to fulfill this roll as well and did not do a particularly good job of it.
I don't have the background to give this kind of information. It seems to work well in a small shop like ours making electronics products to sell to end users.

Lessons for Success

Comments

  • Lori Austin | TrustRadius Reviewer
    Thank you for your very thorough review of Arena. We appreciate the time you invested to communicate your organization’s use of Arena. As you noted, Arena is very flexible! As a former Arena partner and customer, I always found the videos located in the Arena Help section very easy to follow and very helpful. Concerning the expansion of the Indented BOM, hopefully this is great news for you. The indented BOM view can expanded for all levels. Arena Help - Browsing a BOM will help guide you thru. For any issues you encounter, never hesitate to reach out to our support team. Feel free to reach out to me at laustin@arenasolutions.com for anything else you might need.

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