Item: Arena PLM and QMS
Rating: 7
Author: Verified User

Overall Satisfaction with Arena

Use Cases and Deployment Scope

Arena is used across the entire organization, internationally. It addresses documentation problems. We now have a standard process to review and approve drawings, documents, procedures, etc.

Pros and Cons

Pros

Good repository for controlled documents

Cons

Very steep learning curve
Not the most user-friendly
Requires a lot of administrative intervention

Key Differentiators

Product Features
Product Usability

Many people at the company have used Arena before, and they recommended it.

Alternatives Considered

I haven't used any products like Arena.

Likelihood to Recommend

Well suited: Engineering and manufacturing companies were drawings, and documents need to be controlled.
Less appropriate: Companies that do not need to have strict documentation.

Using Arena

Comments

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Kraig Clark
(Vendor Representative) commented 5 years ago
Thank you for your thoughtful review of Arena. I am happy to hear that you are having great success implementing various process controls in Arena, and am confident they will provide tremendous value to your company. I relate to your comment about the learning curve. All Product Lifecycle Management systems (and processes) have a steep learning curve, and it sounds like this is your first wade into these waters. As such, if you ever want to discuss something with a member of our Coaching team, please reach out to support@arenasolutions.com with your request, and they will assign it to the appropriate person.

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