Arena: Complex to use
Updated November 10, 2020
Arena: Complex to use
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena
We use Arena for managing our product changes and BOMs. It is used by the whole engineering division. It addresses the need for change management, revisions, BOMs, and change approvals.
- Completeness
- Feature set
- Process
- User interface clarity
- Hidden menus, hidden items
- Terminology confusion
- Complexity of use
- Helped formalize process
- Helped standardize BOM
- Helped standardize where to put docs
N/A for me
Using Arena
Arena is not involved in compliance with regulatory efforts.
Our work with Arena has continued without interruption. We log on and use Arena remotely, and that continues to work for us. Having a web portal and separate logins is useful in this regard.
Our usage of Arena has expanded to account for more product offerings, more types of products, and additional product related services such as maintenance, service, and warranty.
The number of users has grown slightly. So far, the expansions have been smooth. New users have been trained on how to use Arena and new use cases have followed the same workflow as prior ones.
Arena is a useful service for managing and controlling product offerings, BOM, supply-chain, and other critical business functions.
I have not interacted with Arena's customer success team.