Arena: Complex to use
Updated November 10, 2020

Arena: Complex to use

Mike He | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena

We use Arena for managing our product changes and BOMs. It is used by the whole engineering division. It addresses the need for change management, revisions, BOMs, and change approvals.

Pros

  • Completeness
  • Feature set
  • Process

Cons

  • User interface clarity
  • Hidden menus, hidden items
  • Terminology confusion
  • Complexity of use
  • Helped formalize process
  • Helped standardize BOM
  • Helped standardize where to put docs
Arena is useful for process-oriented medium and larger companies. It has a significant learning curve and requires consistent use to breed familiarity.

Using Arena

Comments

  • Lori Austin | TrustRadius Reviewer
    Lori Austin
    (Vendor Representative) commented 6 years ago
    Thank you Mike for your review of Arena. We appreciate the time you took to provide us with your experience! I am sorry that you are having trouble with the user interface, menus and terminology. We know your time is valuable. We are planning on continuing our work on the interface taking in feedback such as yours. If you would like to discuss further, I am the Customer Success Coach for Amber Kinetics and can answer any questions you might have; possibly providing some tips and tricks that you will find helpful. I can be reached at laustin@arenasolutions.com and look forward to hearing from you soon!

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