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Good Product, but a little clunky at times
November 02, 2021

Good Product, but a little clunky at times

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena PLM and QMS

Some departments use it, others do not. We use this system to work towards ISO 13485 compliance, tracking lots, P/Ns, Design Documents, etc. It helps us to get information out to the entire team so that it is readily available. It also helps to reduce overall required resources for maintaining documentation processes.
  • Provide a platform for design documents
  • Allow for communication between departments on quality documents
  • Email reminder system
  • Consistency of GUI across different portions of the system
  • The system is a bit slow at transitions while navigating
  • In some cases, the system feels more expansive than is needed
  • We have no tangible numbers at this time - still in product development
  • reduces time to get new employees up to speed, as information is readily available
  • Prior Experience with the Product
Quality/Manufacturing Engineer recommended the product from past experience. This was faster to market than hiring document control and building our own PLM system
Arena was implemented prior to my arrival at the company. In terms of implementation into our procedures, it has been fairly easy to complete new integrations. We have been slowly implementing new processes (design review, NCR). This has been fairly seamless, as the system is fairly flexible for fitting into our needs.

Do you think Arena PLM and QMS delivers good value for the price?

Not sure

Are you happy with Arena PLM and QMS's feature set?

Yes

Did Arena PLM and QMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Arena PLM and QMS go as expected?

I wasn't involved with the implementation phase

Would you buy Arena PLM and QMS again?

Yes

I have only used a paper system with uploads to a shared network. Paper is more time-consuming, but more in our control. It's much easier to search through Arena than a paper system, however, there is still a learning curve to Arena. Once Arena skills and company knowledge are gained, it is quite valuable
Arena is well suited for a company trying to not dedicate a team towards PLM, Document control coordination, etc. Arena is an excellent platform for getting information between individuals and teams. It appears appropriate for NCR, CAPA, etc., and tracking as well. I'm unsure of less appropriate situations, as our 6 months of using PLM is insufficient to determine this.