Armor is definitely there to protect
March 31, 2017

Armor is definitely there to protect

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Armor

Overall, we have been extremely happy with our decision to hire Armor for our information security. They have definitely saved us time which allows us to focus on our products and services.
We are using Armor Anywhere to provide Information Security across our organization in order to maintain PCI compliance. There are several key areas of Info Sec for PCI that Armor fills in where a small business like ours doesn't have the manpower to accomplish in-house.
  • Constant innovation is one key strength. We have been a client for less than a year and the product features that we receive has widened significantly since we started using Armor.
  • With Armor, actual humans are involved in keeping our systems secure. Other products/services on the market merely install a product and you are left to maintain the product yourself.
  • Communication is a definite strength. We continually receive alerts from the Armor staff on threats and are always informed of product changes.
  • Turn around time is amazing. When we submit a ticket, we always hear back right away. It might not be with a final resolution, but they overcommunicate during the process. Which is a good thing when it comes to security.
  • Honestly, most of the issues that I have had with the Armor Anywhere product when we first started using it have been addressed with the many improvements that have been made to the product since we started. They really pay attention to the user interface for the tools.
If you are looking to fill gaps in your Info Sec plan for PCI compliance, this service really fits the bill for a one-stop shop.