Protection at all points
February 17, 2017

Protection at all points

Michael Noland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Armor Complete

Other than issues with billing (a number of repeated issues with incorrect billing amounts that had to be rectified), support has been excellent.
We host a high-security web application used by our clients to security communicate with users outside their organizations. We chose Armor (FireHost) because of the high-security emphasis they provide. Out clients are concerned about the visibility, accessibility, and privacy of their data. Armor provides the solution and the peace-of-mind that we need to provide to our clients.
  • Armor gives us assurance through regular third-party security audits and the various certifications they maintain.
  • Armor also provides us with the tools we need to secure our content (encryption, web-application firewalls, and many others).
  • Armor is a full network operations center, giving us a single point of contact in the event of any issues with the managed infrastructure solution.
  • We would like to see some more granular pricing options for data storage. All of Armor's storage is high-speed and high-availability. While some of our content requires this, much of our content does not. Paying a premium for storage capabilities we do not need is a problem.
Any place where security is a major concern, and the need for a responsive staff to address any issues that arise. We have found that unlike commodity services (AWS, Azure) Armor provides the peace of mind that we have immediate personnel to reach out to in the event of an issue or emergency.