TrustRadius
Greatly Simplify Remote Connection Management
https://www.trustradius.com/remote-desktopASG-Remote DesktopUnspecified8.912101
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June 06, 2019

Greatly Simplify Remote Connection Management

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ASG-Remote Desktop

We use this for our DevOps team. This allows us to connect to the multiple servers throughout our infrastructure, with any changes to the connections or credentials being super easy to manage with the inheritance capability of the configuration.
  • Use a single set of saved credentials across multiple servers.
  • Organization of saved connections.
  • Provides the ability to share a subset of connection information with other personnel.
  • Honestly, no complaints, given our usage.
  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.

ASG-Remote Desktop Feature Ratings

Screen sharing
Not Rated
File transfer
8
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10