Great for addressing user needs
Updated May 05, 2021

Great for addressing user needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AT Internet

We use it to have an idea of how many users access our web pages each day and what content they regularly go to. Almost all of our departments use it. We also use it to get an idea of the devices and browsers that users use so that we know which to test on.
  • Detailed browser usage
  • Detailed device usage
  • Huge range of stats
  • Some of the labeled stats can be confusing, need to be clearer.
  • Able to better understand the needs of our users.
I haven't noticed from my position in the company.
I have no experience with this.
I've not been a witness to any customer support from ATI so I am unsure.
Perfectly suited for getting all the data you need about your users and how and what they access on your site. Able to use graphs to track trends and filter for different time periods. Less suited for quick response as stats aren't instantly shown on the ATI site. Usually a couple of hours.

Experience with Analytics Suite Delta

The new dashboards that allow you to create query's and display them however you want are really useful. I'm able to create a suite of query's that cover all the info I want to see and then display all of it in one page. This has saved me and the team a lot of time.
So far it has seemed to me that the analytics update faster. From making an impression or a click on my site to seeing it appear on the dashboard, definitely seems quicker to me. Previously it was 5-10 mins to see this come through and now it seems to be 2 mins at most.
Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
I've never had an issue with AT Internet being available, it's always been available for me.