Item: Autodesk Vault
Rating: 10
Author: radu stancescu

Overall Satisfaction with Autodesk Vault

Use Cases and Deployment Scope

I am supporting almost 200 users in using Autodesk Vault 2026. We have different office around the world and that means there are different challenges. Some users use Autodesk Vault to check in and out documents, others only to view files. We need to replicate the software to all these offices and so far we are very successful.

Pros and Cons

Pros

managing documents
copying files from existing to new ones
searching through the data

Cons

more searching capabilities
creating reports
using the software in the cloud

Most Important Features

tracking versions and revisions
managing data regarding users
copying documents and maintaining the relationships

Return on Investment

since using Vault we dont deal with location of files
files are backed up automatically
Backing up data could be improved

Usability

Vault is very easy to use. It works directly with Autodesk design products like Inventor, Autocad Electrical and AutoCAD, so for CAD users the workflows (check-in/check-out, version control, BOM management) feel familiar and streamlined. It's very good in managing files, revisions, and data security. All our users generally appreciate having a central repository for engineering data, as we have several offices across the globe.

Alternatives Considered

Autodesk Inventor and Autodesk Maya

We never used any other data management software before Autodesk Vault. The other software that Autodesk provides and we use, like Autodesk Inventor, Autodesk Autocad, Autodesk Navisworks and others are very fit with Autodesk Vault. It cannot be any other better solution than using Autodesk Vault as they are fully correlated.

Key Insights

Do you think Autodesk Vault delivers good value for the price?

Yes

Are you happy with Autodesk Vault's feature set?

Yes

Did Autodesk Vault live up to sales and marketing promises?

Yes

Did implementation of Autodesk Vault go as expected?

Yes

Would you buy Autodesk Vault again?

Yes

Other Software Used

Autodesk Inventor, Autodesk BIM Collaborate Pro, Autodesk CFD

Likelihood to Recommend

Autodesk Vault is doing a very good job in managing documents, checking in and out files, tracking all versions and revisions that are made. All of these are are done automatically so users dont need to spend time to do it. Autodesk Autocad and Autodesk Inventor are automatically updated with changes made in Autodesk Vault.

Using Autodesk Vault

Users and Roles

200 - They are mechanical designers, drafters, CAD managers, IT members, manufacturers, shop floor users, etc

Support Headcount Required

2 - They both belong to IT department as they need administrative privileges.

Business Processes Supported

managing data
tracking users who edit files
always using the most current version of file

Innovative Uses

using on the cloud
safety of files
creating copies of documentation

Future Planned Uses

possible use Vault within Azure cloud

Likelihood to Renew

We are very happy using this product, it helps us a lot in managing files

Evaluating Autodesk Vault and Competitors

Products Replaced

Key Differentiators

Integration with Other Systems
Ease of Use

It is designed around familiar CAD workflows rather than generic document management, all users learn it fast and it's easy to remember how to use it for those that don't access it daily. It works very well with several other Autodesk products that we already use. Because it mirrors real engineering processes, users don’t have to “translate” their work into a new system.

Evaluation Lessons Learned

I would have done it again, we and all our users are very happy with using Autodesk Vault. It has been more than 10 years since we implement it and right now, it is replicated to all our offices. We don't have to keep documents on local servers anymore which made it difficult to be shared with others that don't have access to it.

Autodesk Vault Support

Support Rating

Autodesk Support for Vault is very good and fast. The quality of support depends heavily on whether users are working with a Value-Added Reseller (VAR) or Autodesk directly. In my case I am the support specialist for Autodesk Vault at my company and have full support from them. Also, having subscription is important

Autodesk Vault Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success	Slow Initial Response

Premium Support

I did not purchase premium support as we do not need it in our company. The software itself is highly rated for its data management capabilities and often does not require it. Acquiring Premium support for Autodesk vault is a strategic choice for businesses with 10 or more users if local support is not there.

Bug Resolution

Yes - All bugs that I reported to Autodesk, within several software were resolved in a matter of time, depending on Autodesk needs. Sometimes they were resolved and implemented in a new release of software or including it in a hot fix. Will be great and very useful if others would report their issues.

Exceptional Examples of Autodesk Vault Support

Several years ago, my company had issues with migration of Autodesk Vault from an old version to the current one. One good example of how Autodesk support helped us was during a complex server migrations in 2013. For many engineering firms, moving a "mistake-sensitive" Vault database to a new server can be a high-stakes project that risks significant downtime. We had small issues but with Autodesk's help all migration went very well.

Using Autodesk Vault

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Well integrated Consistent Quick to learn Convenient Feel confident using	Requires technical support Lots to learn

Easy Tasks

implementing to different offices and locations
easy to maintain, backup and restore
tracking versions, revisions and a solid lifecycle workflow

Difficult Tasks

almost anything
maybe restoring to validate a back up if you don't have an available server
convincing users that Vault would help them

Mobile Interface Availability and Impressions

Yes - You can view 2D and 3D designs (supporting over 100 file formats) and perform simple or advanced searches, including QR and barcode scanning to quickly find specific data. Users can check non-CAD files (like Word or Excel) in and out, and even upload new files, photos, or videos directly from their mobile device. You can also approve and sign documents, participate in Change Orders, and change file lifecycle states.

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