Automate: Easily the BEST tool & customer service!
July 14, 2020

Automate: Easily the BEST tool & customer service!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with allows the transfer of data from Google Forms to which has been extremely helpful, not to mention a big time saver. No more manual processes, emails & related follow-ups.
  • Automatically populates information into other applications.
  • Saves tedious work & time checking on information.
  • Set it up once and it runs as needed.
  • Easier date formats to avoid errors.
  • Integration helps numerous departments who are now able to see the data ROI: priceless.
  • Dozens of hours saved each month in following up and tracking results ROI: thousands/yr.
Amazing customer service! You can schedule a time to chat through the issue or use the chat. I've used each method once and both times they understood my issue and helped me resolve it. They were very thorough and persistent in determining the issue and fixing it.

For example, July 1 on a Google Form was showing up as January 7 in due to formatting conversions. After trying multiple versions to fix it myself, I couldn't get it corrected. Abhijeet from Automate fixed my bot to ensure the date was being reflected correctly in and was patient enough to wait for me to test it several times.

Customer service makes all the difference when you run into an issue and happy to report this crew rates an A+

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Any information transfer between systems. They have a lot of different applications that integrate with their system, which saves a lot of tedious follow-ups. Feature Ratings

Pre-built connectors
Support for real-time and batch integration
Data security features