Avaya Experience Platform Review
May 02, 2021
Avaya Experience Platform Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Experience Platform
It is good for all type[s] of contact center. Easy to setup and manage via browser. It has many components which provides different services like SMGR, CM, call routing, VRT and PRT table etc. It provides you screen recording feature, voice to text transcription, which is very helpful in large events or demos.
- Screen Recording Feature.
- Voice to text transcription.
- Easily Manageable.
- Easy to setup.
- Application should be responsive in browser.
- Can access many features in single application.