Item: AxisCare Home Care Software
Rating: 10
Author: Verified User

Overall Satisfaction with AxisCare Home Care Software

Use Cases and Deployment Scope

For scheduling clients, logging ADL's in AxisCare, maintaining schedules, billing, etc. We schedule between 3,000 and 4,500 hours per week. We love our system. It keeps me up to date with all Caregiver info & the new Dashboard is a big help. We are learning about AxisCare Intelligence, which has been very helpful with staffing shifts & notifying Caregivers.

Pros and Cons

Pros

Scheduling
Help build ongoing relationships with caregivers & clients.
Keep up with care notes & client ADL's.
Documentation

Cons

Being able to schedule bi weekly or once a month visits easier would be nice.
It would be nice to organize the toolbar in alphabetical order or be able to adjust my own display.
Less bots messages.

Return on Investment

documentation is always there.
We run our business based upon our schedules which stays organized in AxisCare.
Profiles keep everything in one place.

Usability

For the organization, documentation, easy interface, & many many other reasons. It helps make my work life better daily. I can pull up any Caregiver or Client almost immediately while being asked questions on the phone. Partnered with our SmartAutomations system, the documentation helps a lot. I've been utilizing the program for almost 4 years & I still learn new things that help.

Alternatives Considered

My company has been using AxisCare for years. As far as I know, our owner did not have another company before. I have been here 4 years & AxisCare has only made improvements. I have no knowledge of our owner ever trying to change companies or use anyone else. AxisCare helps us daily.

Key Insights

Do you think AxisCare Home Care Software delivers good value for the price?

Yes

Are you happy with AxisCare Home Care Software's feature set?

Yes

Did AxisCare Home Care Software live up to sales and marketing promises?

Yes

Did implementation of AxisCare Home Care Software go as expected?

Yes

Would you buy AxisCare Home Care Software again?

Yes

Likelihood to Recommend

AxisCare makes our job easier. We can look up anything we need information on, client by client, or from Caregiver profiles. Keeping the active/inactive list displayed helps us with old information & ex-employee calls. I love how you can customize your own colors, which helps with organization. It helps with any & all calls we receive throughout the day.

Comments

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