SecureTransport - Robust B2B Transfer System
July 15, 2016

SecureTransport - Robust B2B Transfer System

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Axway SecureTransport

We use Axway SecureTransport for all of our B2B transfers between us and other companies. It's our solution for any SFTP, FTPS, HTTPS transfers where we need to automate the task for the whole company. This streamlines security in one area for the company when dealing with these protocols.
  • If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
  • Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
  • I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
  • They support a wide range of security and automation when it comes to sending/receiving files.
  • They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
  • SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
  • You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.
  • I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
  • Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.
  • Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
  • We are able to offer new services to our business customers which benefits both sides.
  • MOVEit Managed File Transfer System
I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
I do not see where you would use this in any other scenarios. It's a purpose built system for sending and receiving data.