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A good experience with the capabilities of AI
February 08, 2023

A good experience with the capabilities of AI

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Azure Cognitive Service for Language

We had a large amount of physical data that needed transferring into a database, into csv format and to analyse the responses and to report in a manner that could be transferred to a geospatial map. We looked to Azure to create a system that would make this an automated process and allow us to gather the data we needed quickly and correctly with the limited resources that we had.
  • Recognised handwriting
  • recorded data such as names, addresses
  • converted information into a dataset that could be incorporated into many of our systems
  • It took a while to understand how to use, better user guidance
  • It didn't work on all of our programmes but was good with MS products
  • Setting up forms for recognition requires time and patience
  • With more time and a longer project using Azure would have had a positive ROI
  • It gave us an insight into the capabilities of AI and will consider using the product in the future
We haven't used other products. Our experience with Azure, whilst not meeting our needs this time around, was positive, educational and insightful. This was the first time that we had considered using an AI tool to manage and manipulate our data and we were unsure of the capabilities.

Do you think Azure AI Language delivers good value for the price?

Not sure

Are you happy with Azure AI Language's feature set?

Yes

Did Azure AI Language live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Azure AI Language go as expected?

I wasn't involved with the implementation phase

Would you buy Azure AI Language again?

Yes

We thought that the language recognition and recording would be ideal for our needs. We did a lot of set up and testing but eventually decided to take another route as we were up against tight deadlines and limited skilled resource for the task. Had we had more time and the project was longer we would have pursued with using the product as it would definitely have been a useful. The experience gained was useful and we will keep the product in mind for the future.