Legacy product trying to stay relevant
April 21, 2022

Legacy product trying to stay relevant

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Security Awareness Training (formerly Barracuda Phishline)

Used to run monthly training campaigns and user training, has a lot of customization available and that's also the main issue, it's too complicated to dip in and out of. It requires a significant amount of effort to learn and get the most out of it. Support is great and very quick to solve any issues the product has. It's not fully integrated with the rest of the barracuda products and has a separate MFA and separate look/feel.
  • 365 Address Sync option
  • Ability to have content groups
  • Many different landing pages
  • Entire interface needs an overhaul
  • More Wizards needed
  • Ability to set up automated monthly testing
  • Simulated Attacks
  • Training
  • Ability to see trends
  • Staff are more aware of emails
  • Staff check more often
  • More Spam emails and now being reported
Very far behind other platforms such as KnowBe4, i alsmot get the impression that Barracuda is a 10 year + older product that is no longer able to compete with the newer products. A complete overhaul is required to make it user friendly and competitive again. Phishline looks like it was an outside purchase and not a core product

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Veeam Backup & Replication, Delinea Secret Server (formerly Thycotic Secret Server), Nessus
Suited to companies with dedicated security teams who can spend the time learning the product and who have prior experience with phishing software.
Not suited to smaller IT teams as it requires too much investment to learn the product, not enough training content is available to learn from. No automated campaigns.

Barracuda Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability