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KnowBe4 you click! End User training with a Kick!Requirements gathering Product selection Product deployment and configuration Training Customer support / Help desk,We started to see Phishing emails penetrate our spam and mail filters. We experienced a few close calls where a hacker could have either gotten paid or encrypted our data. We took measures to try and protect ourselves but quickly realized we also needed to train our users on how to identify Phishing and other security threats. We purchased the service and deployed the training. We have now made it a part of the normal on-boarding of new employees, where they are required to complete KnowBe4 training. I also use the Phishing campaigns on a regular basis to keep track of how well our staff is trained on Phishing. We try to keep up to date with new training periodically, and have even rolled out some other training, policies and posters to get more out of our KnowBe4 service.,Training end users on security threats with constantly updated content Phish testing platform that allows me to identify users that may need remedial training Track user completion of training, with automated emails to managers and administrative staff Recommend and help deploy effective security policies with real life threats in mind,I would like to have more access to the phishing test data so that I can run reports more easily. I do it now by exporting results to CSV and create the reports from that. Could be easier with better access to the data I would like data on who is clicking the Phish Alert buttons, when they are doing it, and what the email subject lines are, so I can track how effective my users are on REAL phishing The free tools offered to potential new clients should be made freely available to current subscribers without having to fill out the marketing form,10,When looking into the area of end user training, I found a few players but it didn't take much research to realize that KnowBe4 was the leader in that sector. I did check reviews and look at Gartner for information. We did do a short trial, but it didn't take long before I was sold.,10,KnowBe4 Enterprise Awareness Training Program,Cofense PhishMe and PhishLine,I would run staged trials of each of the vendors in this field. When we implemented KnowBe4 there were fewer options on the market. Now that I know how I am using KnowBe4 I would be better suited to create a demo program through which to run each platform.
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KnowBe4
5 Ratings
Score 9.8 out of 101
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KnowBe4
5 Ratings
Score 9.8 out of 101
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Tory Dombrowski profile photo
September 12, 2018

Review: "KnowBe4 you click! End User training with a Kick!"

Score 10 out of 10
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  • Training end users on security threats with constantly updated content
  • Phish testing platform that allows me to identify users that may need remedial training
  • Track user completion of training, with automated emails to managers and administrative staff
  • Recommend and help deploy effective security policies with real life threats in mind
  • I would like to have more access to the phishing test data so that I can run reports more easily. I do it now by exporting results to CSV and create the reports from that. Could be easier with better access to the data
  • I would like data on who is clicking the Phish Alert buttons, when they are doing it, and what the email subject lines are, so I can track how effective my users are on REAL phishing
  • The free tools offered to potential new clients should be made freely available to current subscribers without having to fill out the marketing form
I feel strongly in favor of KnowBe4 platform. Primarily I wanted to use the Phishing tool to prove to my users how Phishing worked. However as I planned the deployment, the pairing of good security training along with a Phishing tool gave me more than I could ever ask for.

The training, coming from a former hacker, explained how easily people can get hacked and what is of value. This was just what I needed to get my users to pay attention to this threat. Following up with a tool that helps me keep my users on their toes is perfect. KnowBe4 makes a lot of sense for any organization big or small. In fact the smaller ones may need it more than the bigger organizations. I know small businesses tend to run on tight budgets, but if they can swing it I recommend that they pay attention.

If an organization already has a mature end user training program and has a way to monitor how well their users are performing, as well as up to date security policies, then perhaps it is not needed, but could still be useful for tracking compliance.
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KnowBe4 is a security awareness training company.

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