TrustRadius
KnowBe4Don't Wait Another Minute to Choose KnowBe42019-04-08T18:00:13.757ZTraining,We were seeking a way to educate our users on modern threats in order to reduce our cyber risk. KnowBe4 enables us to test our users, measure their performance and offer them high-quality training that is targeted to produce the behavior we desire. We are able to track all of the outcomes and actually see if we are moving the needle. In the first few months, KnowBe4 has helped us reduce the percentage of our users that click on test phishing emails from 25% to about 9%. With ongoing training and testing, we expect to be able to lower this even further.,Offers wide-range of options for easily phish testing users. The templates mimic the kind of real-world threats we are seeing which makes it effective.
Provides high-quality security training content that raises awareness and gives practical direction to users on how to avoid risks. This content is being continually refreshed and updated. I'm pretty picky about content and I've been pleasantly surprised with the quality of what KnowBe4 provides.
Tracks everything! User clicks, training progress, trends over time, etc. This gives you the ability to see exactly who is doing what and whether or not the product is being effective.
Provides a complete interactive, online checklist for how to configure a comprehensive testing and training program on the platform. Walks you through every step of this which is very helpful. If you follow their plan, the results will come.,If I tried really hard, I might be able to come up with some suggestions for improvement, but it would be very nit picky stuff. KnowBe4 has built a really nice platform that honestly amazes me with its flexibility, features and value.,10,We wanted something that would be easy to deploy, reasonable cost and effective. I also felt that the online training material had to be modern, engaging and practical. KnowBe4 was very helpful during the pre-sales process as we evaluated whether their platform met our needs. They allowed us to log in and look at what the system offered. The quality of the phishing templates and training courses is very impressive. KnowBe4 hit all of our requirements.,8,KnowBe4Jeff NicklesGet KnowBe4 and get empowered.2019-02-19T20:03:16.768ZProduct selection
Product deployment and configuration
Training
Customer support / Help desk,Company IT security can be difficult to manage and end users are a real wildcard. KnowBe4 helps you get the users informed and trained so they are a stronger layer of defense for your company instead of a weak link. Repeating training with different courses really drive home the information and importance of protecting passwords and information.,Easy to set up.
Plenty of material to choose from.
Great tools to use.,Pricing is good, but could be better
Portal navigation could be smoother,9,We chose KnowBe4 over their competitors because they had a good value to cost ratio. They also have a great selection of materials which address different learning types too. There is something here for all sized companies and the customer service and on-boarding process is excellent to get you started quickly.,9,Cofense PhishMe and ThreatSim Phishing Simulations,Terrance J. RanneyGetting a handle on this cyber security thing by invoking the human element.2018-12-07T21:55:22.458ZTraining,The issue was training employees how to recognize and avoid phishing and other malicious email traps. Employees were not fully aware of the tactics used by bad actors in luring them to give away credentials or other valuable data. The product offered by KnowBe4 met the needs of our environment in a cost effective way, and provided on-going testing. This continual testing to keep employees aware of evolving threats has proven to be a great help.,Working to fully understand our needs up front and provide guidance on the product on the front end helped in our decision making process.
Assistance in the implementation was an area that KnowBe4 hit a home run for our situation. The product was intuitive to follow, but as with learning anything complex, it is helpful to have a guide for the first time.
Follow through has been unexpectedly consistent and thorough. Typically, I find vendors are great to work with in the beginning and even follow up in the short term, but KnowBe4 has been surprisingly consistent in following up to ensure our satisfaction, and that the use of the product meets our needs.,The area of reporting can always be improved upon and that is no exception from KnowBe4. Fortunately, that is an area they have be working on over the past year and I am happy to see the improvements.
Another area that could be improved is to model a suggested plan to utilize their product. Not just the implementation timeline, but an actual example curriculum as a baseline. Sometimes it can be a bit overwhelming to pick a path for use of the product with so many choices.
Better notification of new material that is relevant to my specific needs. That is to know better my needs in the world of education and how they differ from say a corporate environment.,10,KnowBe4 was selected as our service provider for many reasons. It provided a cloud solution that did not burden current technical staff to set it up. It gave a solid solution to a business problem we were facing that was able to be implemented in a time frame that we needed. We were able to confirm through others who had used the product that it did what they said it would do. Most importantly it was a cost effective solution that fit in our budget.,10,KnowBe4 Enterprise Awareness Training ProgramAnthony HambeyPhishing Tests for Unsophisticated Users2018-12-10T17:03:05.805ZTurnkey managed services,Yes, we were looking for an online education piece for our employees around phishing attacks and then a way to test our employees on an ongoing basis. KnowBe4 delivered exactly that solution.,On-line education at a user level
Testing of users at various levels
Remeditation testing,We have not gotten all the way to the most difficult level with our phishing tests but the URL that is used is pretty easy to determine as one of their and not a legitimate one.,10,The solution they provided was best in our price range. We have been very happy with the solution and the improvement we have seen in our staff's ability to identify a scam and NOT click a link or open a attachment which was the business goal.,KnowBe4 Enterprise Awareness Training ProgramRob ShoenfeltKnowBe4: A must have in your Cyber Safety Arsenal!2019-04-12T02:09:16.031ZKnowBe4 is a must have in your IT toolkit! Having implemented the program in two different organizations, KnowBe4 provides multiple avenues to teach staff to become cyber-aware. From training programs to simulated phishing, vishing and USB attacks, KnowBe4 is the one program I couldn't do without. Not only is the program top notch, the real-time metrics received allows me to pinpoint areas for continued training and possible security breaches. I cannot say enough good things about this product.,Easy to set up. In less than an hour, I had my entire organization scheduled for training and simulated phishing attacks for the entire year.
Integrates with Active Directory and SSO. No more creating accounts in more than one place. Once it is created from AD, it automatically enrolls new staff into their first training.
Reporting and Metrics are tools that are straight forward and easy to explain. The information is presented to the company quarterly so staff can see how they are doing and it becomes a "teachable moment" between IT and staff.,I have no cons to list. Everyone should be using this product.,10,Staff is more informed and now are much more diligent in spotting and reporting phishing emails.
As a small IT department, it lessens the overhead necessary to conduct classroom style training. The quick 2 minute videos and different levels of phishing scenarios allow me to tailor training to those that really need it automatically while providing reminders to the rest of the staff on a monthly basis.
The year cost is a fraction of what it would cost in time, effort and possible data loss if you encounter an attack that could have been stopped if staff was trained properly.,Verified User
Unspecified
KnowBe4
16 Ratings
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