TrustRadius
https://media.trustradius.com/product-logos/qp/t0/62I42VFSMRGN.JPEGKnowBe4Protect End Users from Phishing2019-04-25T21:54:27.811ZWe use KnowBe4 to conduct monthly phishing tests directed at our staff. We also use the training modules in KnowBe4 to work with staff members that are consistently failing on phishing tests. We firmly believe that cyber-security is ultimately a human problem, not a technology problem, and that we can only close that last door that is open to cyber criminals by training our human assets to detect and avoid phishing.,Phishing simulations
Training materials
Ease of administration,Being able to save draft email templates easily while selecting landing pages,10,Avoided losses through spear phishing attacks
Savings incentives on cyber insurance,,Microsoft 365 Business, SysTools G Suite/Google Apps Backup, Aruba ClearPassDon RingelesteinKnowBe4 is key to company security!2019-04-25T21:40:00.607ZDue to the mounting issue with "cyber crimes" and security, our IT department decided to enact monthly company-wide training seminars that could be used across every center and department in our company. They tried several companies before finding KnowBe4 and the great majority of our employees have found that KnowBe4 is the easiest program for these training sessions.,The videos and testing scenarios are easy to follow and very entertaining.
The material is simplified, using easy to understand vocabulary while thoroughly addressing privacy and security topics.
The materials our IT team can choose from are very detailed and we can select each session based on what we are addressing every month.,The videos, although entertaining tend to be a bit silly, almost juvenile.
Most of the modules are very short and I think it may be a bit more beneficial for retention if there were more detailed quizzes at the end of each.
There are sometimes technology "glitches" where the context won't load. KnowBe4, however, has been very responsive to remedy this issue.,9,We have significantly decreased the frequency of malicious objectives.
We have greatly increased participation rates among employees due to "user friendly" content of training modules.
We have created a favorable buzz within our staff, making learning about security issues fun and welcome.,HealthStream and Security Innovation,DocLink, Citrix Essentials, Microsoft Office 2016Pamela DaltonDon't Wait Another Minute to Choose KnowBe42019-04-08T18:00:13.757ZTraining,We were seeking a way to educate our users on modern threats in order to reduce our cyber risk. KnowBe4 enables us to test our users, measure their performance and offer them high-quality training that is targeted to produce the behavior we desire. We are able to track all of the outcomes and actually see if we are moving the needle. In the first few months, KnowBe4 has helped us reduce the percentage of our users that click on test phishing emails from 25% to about 9%. With ongoing training and testing, we expect to be able to lower this even further.,Offers wide-range of options for easily phish testing users. The templates mimic the kind of real-world threats we are seeing which makes it effective.
Provides high-quality security training content that raises awareness and gives practical direction to users on how to avoid risks. This content is being continually refreshed and updated. I'm pretty picky about content and I've been pleasantly surprised with the quality of what KnowBe4 provides.
Tracks everything! User clicks, training progress, trends over time, etc. This gives you the ability to see exactly who is doing what and whether or not the product is being effective.
Provides a complete interactive, online checklist for how to configure a comprehensive testing and training program on the platform. Walks you through every step of this which is very helpful. If you follow their plan, the results will come.,If I tried really hard, I might be able to come up with some suggestions for improvement, but it would be very nit picky stuff. KnowBe4 has built a really nice platform that honestly amazes me with its flexibility, features and value.,10,We wanted something that would be easy to deploy, reasonable cost and effective. I also felt that the online training material had to be modern, engaging and practical. KnowBe4 was very helpful during the pre-sales process as we evaluated whether their platform met our needs. They allowed us to log in and look at what the system offered. The quality of the phishing templates and training courses is very impressive. KnowBe4 hit all of our requirements.,8,KnowBe4Jeff NicklesKnowBe4: A must have in your Cyber Safety Arsenal!2019-04-12T02:09:16.031ZKnowBe4 is a must have in your IT toolkit! Having implemented the program in two different organizations, KnowBe4 provides multiple avenues to teach staff to become cyber-aware. From training programs to simulated phishing, vishing and USB attacks, KnowBe4 is the one program I couldn't do without. Not only is the program top notch, the real-time metrics received allows me to pinpoint areas for continued training and possible security breaches. I cannot say enough good things about this product.,Easy to set up. In less than an hour, I had my entire organization scheduled for training and simulated phishing attacks for the entire year.
Integrates with Active Directory and SSO. No more creating accounts in more than one place. Once it is created from AD, it automatically enrolls new staff into their first training.
Reporting and Metrics are tools that are straight forward and easy to explain. The information is presented to the company quarterly so staff can see how they are doing and it becomes a "teachable moment" between IT and staff.,I have no cons to list. Everyone should be using this product.,10,Staff is more informed and now are much more diligent in spotting and reporting phishing emails.
As a small IT department, it lessens the overhead necessary to conduct classroom style training. The quick 2 minute videos and different levels of phishing scenarios allow me to tailor training to those that really need it automatically while providing reminders to the rest of the staff on a monthly basis.
The year cost is a fraction of what it would cost in time, effort and possible data loss if you encounter an attack that could have been stopped if staff was trained properly.,Verified UserGet KnowBe4 and get empowered.2019-02-19T20:03:16.768ZProduct selection
Product deployment and configuration
Training
Customer support / Help desk,Company IT security can be difficult to manage and end users are a real wildcard. KnowBe4 helps you get the users informed and trained so they are a stronger layer of defense for your company instead of a weak link. Repeating training with different courses really drive home the information and importance of protecting passwords and information.,Easy to set up.
Plenty of material to choose from.
Great tools to use.,Pricing is good, but could be better
Portal navigation could be smoother,9,We chose KnowBe4 over their competitors because they had a good value to cost ratio. They also have a great selection of materials which address different learning types too. There is something here for all sized companies and the customer service and on-boarding process is excellent to get you started quickly.,9,Cofense PhishMe and ThreatSim Phishing Simulations,Terrance J. RanneyGetting a handle on this cyber security thing by invoking the human element.2018-12-07T21:55:22.458ZTraining,The issue was training employees how to recognize and avoid phishing and other malicious email traps. Employees were not fully aware of the tactics used by bad actors in luring them to give away credentials or other valuable data. The product offered by KnowBe4 met the needs of our environment in a cost effective way, and provided on-going testing. This continual testing to keep employees aware of evolving threats has proven to be a great help.,Working to fully understand our needs up front and provide guidance on the product on the front end helped in our decision making process.
Assistance in the implementation was an area that KnowBe4 hit a home run for our situation. The product was intuitive to follow, but as with learning anything complex, it is helpful to have a guide for the first time.
Follow through has been unexpectedly consistent and thorough. Typically, I find vendors are great to work with in the beginning and even follow up in the short term, but KnowBe4 has been surprisingly consistent in following up to ensure our satisfaction, and that the use of the product meets our needs.,The area of reporting can always be improved upon and that is no exception from KnowBe4. Fortunately, that is an area they have be working on over the past year and I am happy to see the improvements.
Another area that could be improved is to model a suggested plan to utilize their product. Not just the implementation timeline, but an actual example curriculum as a baseline. Sometimes it can be a bit overwhelming to pick a path for use of the product with so many choices.
Better notification of new material that is relevant to my specific needs. That is to know better my needs in the world of education and how they differ from say a corporate environment.,10,KnowBe4 was selected as our service provider for many reasons. It provided a cloud solution that did not burden current technical staff to set it up. It gave a solid solution to a business problem we were facing that was able to be implemented in a time frame that we needed. We were able to confirm through others who had used the product that it did what they said it would do. Most importantly it was a cost effective solution that fit in our budget.,10,KnowBe4 Enterprise Awareness Training ProgramAnthony HambeyPhishing Tests for Unsophisticated Users2018-12-10T17:03:05.805ZTurnkey managed services,Yes, we were looking for an online education piece for our employees around phishing attacks and then a way to test our employees on an ongoing basis. KnowBe4 delivered exactly that solution.,On-line education at a user level
Testing of users at various levels
Remeditation testing,We have not gotten all the way to the most difficult level with our phishing tests but the URL that is used is pretty easy to determine as one of their and not a legitimate one.,10,The solution they provided was best in our price range. We have been very happy with the solution and the improvement we have seen in our staff's ability to identify a scam and NOT click a link or open a attachment which was the business goal.,KnowBe4 Enterprise Awareness Training ProgramRob ShoenfeltKnowBe4 is a great security awareness training product for a great price!2018-12-06T22:57:47.705ZTraining,They provide security awareness training that fits our needs very nicely.,Easy to sync our users with their platform to on-board people very easily.
Very easy to enroll people in additional training if they fail a phishing test.
Lots of options to select from for training and phishing tests.,I really don't see areas right now where they need to improve.,10,Best price for the services they offer. They are the leader in their space.,8,KnowBe4 Enterprise Awareness Training Program,Verified UserStay safe online with KnowBe4 Enterprise Awareness Training2018-05-25T20:15:32.887ZThe KnowBe4 Enterprise Awareness Training program was researched and selected for use within our whole organization to ensure our staff is aware and capable of identifying various online threats such as phishing attacks, social engineering, malware, the man in the middle and many more. Even though we utilize various security systems such as firewalls, advanced threat protection, antivirus, email scanning and many more, there is always a risk that something will get past as it could be a new type of attack. With the training, our staff are more aware of the various vectors used and will help them be safe both in the workplace but also at home in their personal lives.,The KnowBe4 Enterprise Awareness Training Program includes various interactive training modules to explain and test users on what they are learning. As you progress through the training and testing you can see your risk factor go down for the company.
The KnowBe4 Enterprise Awareness Training Program includes various resources such as posters that can be printed out and put up in a workplace to further reinforce the training being provided.
The KnowBe4 Enterprise Awareness Training Program can also do Vishing testing where automated phone calls are placed to try and get sensitive information from the user.
The KnowBe4 Enterprise Awareness Training Program has a great setup system that tracks your progress in getting the system running with testing, training, testing again, scheduling to ensure it can run itself and give you test results.,A small issue we have is that the dates are set as US format only, even though they provide the service globally so allowing users to change this would make it nicer to use.
A lot of the content is still very US centric, which isn't terrible but there are some differences in language that leave some users scratching their head if they aren't aware of both meanings.,9,Staff is more aware of scam emails and so don't waste time on them and instead have more time to work on real customer emails.
The testing and reporting have made it easier for management to ensure staff is trained and improving their online security knowledge.
From an IT Security point of view, it has reduced our effort in training and also verifying emails staff have forwarded as unsure of its safety.,,Power BI For Office 365, Microsoft Office 365Artur RzasaKnowBe4 you click! End User training with a Kick!2018-09-12T16:52:13.129ZRequirements gathering
Product selection
Product deployment and configuration
Training
Customer support / Help desk,We started to see Phishing emails penetrate our spam and mail filters. We experienced a few close calls where a hacker could have either gotten paid or encrypted our data. We took measures to try and protect ourselves but quickly realized we also needed to train our users on how to identify Phishing and other security threats. We purchased the service and deployed the training. We have now made it a part of the normal on-boarding of new employees, where they are required to complete KnowBe4 training. I also use the Phishing campaigns on a regular basis to keep track of how well our staff is trained on Phishing. We try to keep up to date with new training periodically, and have even rolled out some other training, policies and posters to get more out of our KnowBe4 service.,Training end users on security threats with constantly updated content
Phish testing platform that allows me to identify users that may need remedial training
Track user completion of training, with automated emails to managers and administrative staff
Recommend and help deploy effective security policies with real life threats in mind,I would like to have more access to the phishing test data so that I can run reports more easily. I do it now by exporting results to CSV and create the reports from that. Could be easier with better access to the data
I would like data on who is clicking the Phish Alert buttons, when they are doing it, and what the email subject lines are, so I can track how effective my users are on REAL phishing
The free tools offered to potential new clients should be made freely available to current subscribers without having to fill out the marketing form,10,When looking into the area of end user training, I found a few players but it didn't take much research to realize that KnowBe4 was the leader in that sector. I did check reviews and look at Gartner for information. We did do a short trial, but it didn't take long before I was sold.,10,KnowBe4 Enterprise Awareness Training Program,Cofense PhishMe and PhishLine,I would run staged trials of each of the vendors in this field. When we implemented KnowBe4 there were fewer options on the market. Now that I know how I am using KnowBe4 I would be better suited to create a demo program through which to run each platform.Tory DombrowskiKnowBe4 Awareness Training Review2018-05-21T20:29:48.465ZWorking in the healthcare field, we are very susceptible to Ransomware and other cyber attacks and hackers are getting even more advanced where it is hard to detect if this is a scam or real. We knew we had to educate our employees in cyber security so we looked into KnowBe4. The training provided to our employees is invaluable and I hear many employees state that they really enjoy the training; it doesn't just apply to our work life, it applies to our whole life.The phishing campaigns have also been a success. By sending out random phishing emails, employees are more in tune to watch all their emails coming in and several have brought questionable emails to me to validate.Lastly, managing this program is so easy. KnowBe4 representatives have been quick to help me and have walked me through on how to automatically set up random campaigns. I get notices regularly, keeping me up to date on who has and who hasn't completed their training so I can send out reminders.I would recommend KnowBe4 to any facility; it will truly save you money in the long run!,Setting up the random phishing campaigns was so easy and allows me to not have to think about setting it automatically.
Trainings are fun and informative.,None that I can think of at this time.,10,Not sure monetary wise, but we have questioned several emails our employees have received that were not opened, I believe, because of the training they received.,HealthStreamDarcy Golliher, MEPKnow Be 4 you Click - Be Gone with the Hackers!2018-08-23T14:28:23.989ZWe use it across the whole organization to train on phishing, vishing, malware, Wifi connections, password complexities, etc. We have a very strong cybersecurity program.,On-going training in cybersecurity is a crucial thing in today's technical arena and we train ALL of our employees on what things to look for in an email, websites, connecting to WiFi, etc.
We can set up training campaigns to be on-going automatically and we get reporting on who has done them or who hasn't. We can tell if they click on a phish, etc.
We try to make it fun and interesting with the games they have to teach employees about different areas of security. KnowBe4 also provided us with a longer training video to send home to employees' friends and families.
They have the most excellent customer support and training!! Wonderful!,Setting up the training campaigns can be tricky, but once you do a few it's not hard.
Re-sending a campaign to employees that didn't do it is tricky as well. Practice with this helps a lot. They have great support to help.,10,ROI has been really good. We have legal reasons for having a CyberSecurity program in place and this has been the least time consuming product with the most benefit around.
I am not totally sure how we would measure the benefits in hard numbers because you never know without training what your organization could potentially have happen. We had a RansomWare attack once before we got KnowBe4 and I'm certain it wouldn't have happened if we'd been using this before. Luckily we had good backups and paid no ransom.,,Webroot SecureAnywhere, Kaseya IT CenterVerified User
Unspecified
KnowBe4
20 Ratings
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