Solid tool boosting employee awareness of phishing , helps you know who's vulnerable before the hacker
We are using KnowBe4 to educate our end users about the dangers of phishing and advanced fraud emails. The system is super useful for …
KnowBe4 Security Awareness Training
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KnowBe4 Security Awareness Training
Starting at $10 per seat
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Reviewer Sentiment
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Awards
Popular Features
View all 8 featuresSecurity Reporting (41)
9.2
92%
Phishing Simulations (41)
9.1
91%
Individualized Security Training Plans (36)
8.9
89%
Role-based user permissions (35)
8.2
82%
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Pricing
View all pricingPhishER
$10
Cloud
per seat
Silver
$18
Cloud
per seat
Gold
$21.75
Cloud
per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Security
8.4
84%
Security Awareness Training
8.2
82%
Product Details
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 50,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform is presented as user-friendly and intuitive, and offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone(™) percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave(™): Security Awareness and Training Solutions, Q1 2020 and #1 Support, #1 Usability and #2 Feature Set in the 2021 TrustRadius Awards.
KnowBe4 Security Awareness Training Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: Active Directory Integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Localized training and phishing content available in 34+ languages
- Supported: Security awareness training is KnowBe4's core focus
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: 97% customer support satisfaction rate
- Supported: Risk scoring by employee, group, and your whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Videos
Customer Testimonial: Importance of a Human Firewall
Customer Testimonial: IT Sleeps Better at Night
Customer Testimonial: Reduced Phishing Failure Rate
KnowBe4 Security Awareness Training Downloadables
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | en-us, ar, bg-bg, zh-hk, zh-cn, zh-tw, cs-cz, da-dk, nl-nl, en-gb, fi-fi, fr-ca, fr-fr, de-de, el-gr, he-il, hi-in, hu-hu, id-id, it-it, ja-jp, sw, ko-kr, ms-my, nb-no, pl-pl, pt-br, ro-ro, ru-ru, es-es, es-419, sv-se, th-th, tr-tr, uk-ua, vi-vn |
Comparisons
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Frequently Asked Questions
What are KnowBe4 Security Awareness Training's top competitors?
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training (formerly Wombat Security) are common alternatives for KnowBe4 Security Awareness Training.
What is KnowBe4 Security Awareness Training's best feature?
Reviewers rate Security Reporting highest, with a score of 9.2.
Who uses KnowBe4 Security Awareness Training?
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees) and the Government Administration industry.
Reviews and Ratings
(622)
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May 20, 2022
Solid tool boosting employee awareness of phishing , helps you know who's vulnerable before the hacker
We are using KnowBe4 to educate our end users about the dangers of phishing and advanced fraud emails. The system is super useful for identifying which employees need additional training and support not to fall victim to these sorts of attacks. We launch multiple campaigns via KnowBe4's platform, and the result of each campaign is analyzed so that we can keep track of our progress.
- Email templates
- Training for vulnerable employees
- Results analytics
- Admin UI very functional, but could be updated
Having access to a diverse array of content publishers and content is extremely helpful for making training more interesting. Rather than repeatedly going through the motions on autopilot because of boring or repetitive material, our employees are more engaged during the training process.
May 19, 2022
KnowBe4 Security Awareness Training is the best resource available to train users about security!
We use KnowBe4 Security Awareness Training to train our users on proper security techniques. Understanding current threats and how to recognize those threats and prevent yourself from becoming a victim of them is the main result we are hoping to achieve and KnowBe4 Security Awareness Training gives us the best chance to do that. Our users have all learned how to be better prepared to work in the modern high technology world by using KnowBe4 Security Awareness Training.
- The training videos are excellent!
- The Phishing email tests have worked very well for us.
- The monthly security tests we have set up give us a good picture of how well prepared our users are and where we need to concentrate future trainings.
- I would like to see more "slide show" training that don't require audio since all of our workstations do not have speakers.
- I wish KnowBe4 Security Awareness Training had an API connection to Microsoft 365 so our users could automatically be maintained.
KnowBe4 Security Awareness Training has so much content available that it's hard not to find something on the topics you want to train. They are constantly adding new and interesting content that is always timely to what the current malware, ransomware, and phishing criminals are using. We do our best to train our users on the most current content monthly and have had great results.
May 13, 2022
It's Better 2 KnowBe4!
KnowBe4 trains employees across the organization to distinguish between safe and unsafe interactions and respond accordingly.
- The test tools are well thought out and are extremely effective in ensuring even the most experienced users can learn from them.
- In-depth training catalog. From training created by experienced hackers to humorous training episodes.
- Support staff proactively helps you get started and checks in with you periodically to ensure you get the most from your investment.
- There may be a discrepancy in reporting training completion per user, we are still working through that, not sure if the issue exists on our end.
Not everyone learns the same way. KnowBe4's thorough training catalog offers our employees the option to select their desired training content.
May 13, 2022
KnowB4 you buy
We started using this service just around the time COVID started and has been a great tool ever since. We were able to provide more awareness training for users on a semi-monthly basis for cybersecurity and tips on working remotely. KnowB4 allows our company team members to be trained on their own and for us admins, it keeps track of every user's progress for each training scheduled.
- Constantly adding new training modules
- Expires older non-relevant modules
- Allows admins to pre-schedule trainings
- Able to add users to single or multiple groups for training
- Tracking of progress is great
- Provides various types of user training
- So far the system is great and very little to nothing to complain about
- An Admin Phone App would be great
- Editing some of the templates, may require a little bit code knowledge as GUI is not yet perfected and will not take some changes
The impact has been great as they are always providing new and current event training for us. Real-world examples and training are a great way for our team members to understand and learn from. I am a firm believer that what you practice at home, you will do at work and vice versa.
Comprehensive information security awareness training to deliver content to all organization members. The phishing module is helpful to reinforce awareness training and reduce click rates over time. Tracking of completion is helpful and allows us to attest to our clients we have and deliver awareness training so that their client information/data is safe. The platform has automation built in to alleviate administration tasks once it is set up and running; this is helpful when the response team is not large.
- Wide breadth of content and training modules available for delivery
- Automation within the platform to 'set and forget'
- Not just training content but a number of posters, media, and gamification to reinforce the content being delivered
- Customer ideas/recommendations take time to become implemented
- Certain modules could use some updating to be more user friendly
Regularly rotating new training content allows the material to stay fresh and keeps our users interested rather than bored and feeling forced to complete another 'formality'. KnowBe4 updates content annually and also adds content throughout the year meaning there can always be something new. Also, the type of content is varied and can be interactive.
May 11, 2022
One of the Best
We have compared KnowBe4 training with many others. It is the best in the industry, yet like others cannot help certain users who won't learn. All it takes is one user to be compromised to put your data in danger. Additional controls are needed to protect from these attacks.
- Content
- entertainment
- monitoring
- testing
- pricing
- ease of management
It is helpful to keep users aware of new techniques.
May 10, 2022
KnowBe4 Security Awareness Training Review
KnowBe4 Security Awareness Training is the perfect solution for on-the-go training for our mobile staff and remote workers. It addresses the threats and vulnerabilities our employees are likely to encounter in the performance of their job functions. We have noticed a reduction in incidents and a greater awareness of phishing attacks.
- Highlights awareness
- Uses real world scenarios.
- Is current in it's materials.
- I like the way they teach.
- Real world examples are helpful
- The material is timely.
Employees no longer dread security training. It has started a conversation within the workforce and raised security awareness.
April 22, 2022
KnowBe4 does it for me
we use KnowBe4 in order to ensure that we have a high level of Cyber Awareness amongst different layers of staff in the organization. We use it to manage all Cyber training as well as internal training as well as testing of the effectiveness of the training modules over time. We use it for phishing simulations and policy acceptance recording.
- The content is relevant, contectual and easy to understand
- The setting up and managing of a cyber training and evaluation program is dead easy
- it is wasy to deloy to different groups for focussed training.
- the setting up of notifications to managers and admins could be made a little easier
- some content is very US orientated and not massively relevant to non US companies
massive. users engage better with more relevant and up to date content
April 05, 2022
From a mostly user point of view
Being used across the organization to assist in making users aware of security threats. It is used to send simulated emails to users to help them learn what to look for. If they Phish Alert it, they get congratulations pop up. Also using the videos for security training. Shows real-life examples that people will find themselves in and makes it fun.
- Great training videos that are fun
- Tests users tendency to click
- Security awareness
- Emails on latest threats and what to watch for
- I really have nothing to suggest for this.
April 04, 2022
Truly head and shoulders above the rest!
To provide effective security awareness campaigns and communications to influence the security behavior of Imperva on a continuous basis.
- I’ve worked at a much larger company and been through their training sites many, many times, and this one is head and shoulders above the rest!
- User Groups needs additional options for selecting categories users fall into.
- Need a way to separate exec (C suite) for their training needs.
- Need a way to exempt staff, remove individuality from groups - while I have users with company email that adds them via AD provisioning - they are outside auditors and are not subject to take mandatory courses and marking them completed(when they did not complete) to remove - means I also have to manually update my completion reports.
April 01, 2022
Great Security Awareness Training platform
KnowBe4 Security Awareness Training was a great tool to work with with regard to strengthening our user's cybersecurity skills. The product is easy to use and intuitive for most common tasks (creating phishing and training campaigns). The documentation is well done and is really useful for the more advanced tasks (user directory synchronization, phish alert button, custom notification). I am a self-learner so that is a big plus for me. The few times I had to request support were met with prompt, clear, and accurate responses and I never felt stuck trying to accomplish something. I wish more products had this level of polishing. The only negative thing I can think about is a few minor incidents where the console was slow or some reports weren't available for a few hours but that never felt very long and I was quickly able to understand the issue via the status page. I think there could be some improvements to create custom reports but I recently saw some new features in that area so I believe this is being worked on.
- Phishing campaign
- Training campaign
- User integration and reporting on progress
- Custom notifications
- Custom reports
My company uses KnowBe4 Security Awareness Training (and many of their privacy training modules for laws such as CPRA and GDPR) to provide employee training that meets the audited SOC 2 standards that our customer organizations expect us to meet. Our contact at KnowBe4 is very responsive to questions and requests for advice. They are also very good at making suggestions that are flexible with some of the more unique cultural aspects around training and our employees' attitudes towards it. Additionally, when we hold custom training within the organization for our own tools, it is easy to use the 'custom modules' option to upload video recordings to require those who were not present for the live training to catch up on their own time (with or without some deadline, which is optional). Finally, it is possible to run phishing email tests from within the administrative portal, which can serve as a good benchmark for our organization's email and communications security posture.
- Quality Training Modules
- Okta SSO
- SSO Auto-User Provisioning
- Phishing tests
- EEC Pro "Breaches" Reporting
- Dashboard and Data Customizations
- "Phish Button"
Ransomware and phishing are major problems and the first line of defense is our staff. Training them with quarterly security awareness training is very important to securing our technology environment. We also do phishing email testing on staff and work to identify continual clickers who are then required remedial training.
- The video modules have receive great feedback from staff. Its different learning.
- The building of campaigns is fairly easy
- Ongoing alerting to staff to complete training is automated.
- We can upload policy acknowledgement documents into their portal
- More video skits...staff really like them
- Still need to explore Compliance plus module but it looks promising
- Allow additional modules for subsets of employees instead of all or nothing.
March 29, 2022
KnowBe4 Security Training: the training you need. Now.
Training for all staff with the videos and tests. Problems that we need to address about phishing and privacy and security of personal information.
- Videos
- Questions and answers
- interactive presentations
- provide some training specifically for research
- have more interactive presentations
- provide state specific privacy concerns
March 29, 2022
Excellent value, solid reporting and timely material to train end users on a complex topic
We use this service to cultivate a culture of security awareness and meet various requirements for some of the contracts that we are involved with. Our employee base is diverse and multinational so consistent training is important to alert them to upcoming threats, train them to identify unnatural emails and maintain vigilance across the company.
- The phishing emails are very accurate and convincing
- The constructive messages to end users continues to encourage them
- The management console provides excellent insights into the end user behavior and responses
- Approving or removing end users from campaigns does involve several steps
- false positive results from phishing tests occur frequently
- Mobile devices tend to generate more false positives for phishing tests
March 29, 2022
KnowBe4 Is Not Perfect But It Is Very Useful
We use KnowBe4 to raise the level of IT security awareness for our 800 staff. We conduct onboarding training and quarterly refresher training and/or phishing tests.
- Relevant training for real-world threats
- Pricing.
- Some training uses stereotyped characters which some find offensive.
- Phishing tests report false positives, especially with Gmail which is our organizational email platform.
March 29, 2022
KnowBe4 Solved Our Cyber Security
KnowBe4 has been instrumental in helping us reach, train, validate training and ensure that our users, vendors, etc. are key partners in the reduction of our risk associated with phishing. We use both phishing and training campaigns to train and measure our progress. KnowBe4 was very easy to implement with our onboarding team that helped guide us through the entire process including reporting and getting buy-in. We are very pleased and plan to expand usage at every opportunity.
- Content and system is very robust
- Post-Sales and Implementation Support
- Fresh content that is constantly evolving and helping us get the message accross
- Games and training modules are also very well done
- No real major issues
- Some reporting of user deployed PAB needed.
March 28, 2022
Wish you've known them before!
We didn't have a platform that could do both training and phishing exercises. We used to do our content and it took a lot of effort and time to do this. There's no baselining or comparison to the industry. Not many reporting options. KnowBe4 Security Awareness Training has solved these and others. It is a very engaging platform and it has uplifted the security posture by improving the security culture in the organization.
- Hollywood like short videos.
- There's posters option.
- Remedial trainings for failures.
- Great customer support.
- There's always something new.
- Include modules specifically for nurses or healthcare workers.
- Include videos on real hospital settings.
KnowBe4 Security Awareness Training is our primary source of security awareness in the company. We do monthly security awareness training for our employees, and this includes all white-collar employees in the company.
This training has raised the employees' security awareness effectively, and our employees are now actively recognizing and reporting any suspicious emails or activities on the network, and this, in turn, is helping to strengthen the cyber security defenses in our company.
We appreciate the effort that the KnowBe4 Security Awareness Training team and associates are putting to provide great security awareness content.
This training has raised the employees' security awareness effectively, and our employees are now actively recognizing and reporting any suspicious emails or activities on the network, and this, in turn, is helping to strengthen the cyber security defenses in our company.
We appreciate the effort that the KnowBe4 Security Awareness Training team and associates are putting to provide great security awareness content.
- Diversity of material provided.
- Continuous update to the content.
- Flexibility and easiness in which content can be provided to users.
- Provide more content in different languages.
- Provide insight into the future of cyber threats.
- Provide more gaming modules, as they are very appealing to end users.
March 28, 2022
Effective Security Training Product, Would Like to See More as Cybersecurity Demand Rises
KnowBe4 Security Awareness Training provides security awareness for all CGM US internal employees. The training is very helpful and informative; however, it's always a challenge to ensure that the non-technical colleagues and end-users understand what can be considered legit and what is actually spam or an incident.
For example, we typically follow a procedure and work with our global headquarters in Germany concerning mail filters, which include phishing and spam e-mails. We are also continually improving our global and domestic network security to prevent future incidents and attacks.
For example, we typically follow a procedure and work with our global headquarters in Germany concerning mail filters, which include phishing and spam e-mails. We are also continually improving our global and domestic network security to prevent future incidents and attacks.
- Free Webinars and Workshops with E-mail Subscriptions.
- Good training platform for enterprise solutions.
- The Free tools and resources are separated on the website - perhaps keeping them combined will work.
- Provide more enterprise-based training demos and webinars for employers.
March 28, 2022
Quick and easy way to phish (and train) your employees!
KnowBe4 Security Awareness is used to promote and support our company Security Awareness training program and SOP. We have active (weekly and adhoc) campaigns and results are shared with management (including the Board of Directors) and whenever asked by outside auditors.
- Campaigns very easy to setup and manage.
- SCORM compatible.
- Excellent customer service/support when I have a questions.
- Reports - need the ability to create custom reports.
- Would like to have a "save as draft" when creating campaigns. Sometimes I'll build a campaign and forget to check or create something (i.e., a Group) and I have to exit/cancel.
We use the phishing simulation product and combine it with the training for a comprehensive security awareness training program. We hoped to address the growing concern of experiencing a breach by a compromised user.
- Automatic enrollment of failed phishing simulation of users.
- Interesting and informative content.
- Reporting to find users that need additional training.
- Learning library needs a date added when creating a new training.
- Some of the trainings need newer versions like privileged users.
March 28, 2022
Great tools and content but they come at a cost
We use KnowBe4 Security Awareness Training for quarterly security training campaigns to train all of our email users which is approximately 1800 users. It allows us to give our users up-to-date security training that is fun and engaging. It also allows us to phish our users with varying difficulty depending on the skill set.
- Engaging content.
- Reporting
- Challenging and robust automatic phishing campaigns.
- There could be some more reporting options.
- Sometimes content search/filters in Mod Store seems to miss things.
- Phish ER ML could be better.
March 28, 2022
Great Product with excellent services.
We currently utilize KnowBe4 Security Awareness Training for all security awareness training, phishing campaigns, end-user remedial training, and phishing analysis.
When users are onboarded we require that they take a security awareness training course, then provide training to them on a quarterly basis. In addition to this we enroll users randomly in phishing campaigns and if they fail, provide them with remedial training.
When users are onboarded we require that they take a security awareness training course, then provide training to them on a quarterly basis. In addition to this we enroll users randomly in phishing campaigns and if they fail, provide them with remedial training.
- SSO
- Use data synchronization.
- Training Campaigns.
- Automatic randomization of users in phishing campaigns.
- Better customization of notification templates.
- Provide direct links to training content.
March 26, 2022
Great training platform with problematic user sync
We use KnowBe4 to train our users about the risks of using computer systems. We specifically focus on phishing and social engineering attacks but also use courses in HR areas such as anti-fraud, anti-harassment, etc.
- Detailed information about social engineering
- Good examples of phishing attacks
- Excellent phishing simulation system
- User sync with our directory is pretty bad and difficult to maintain
- Difficult to run year-to-year (repeating) campaigns and keep track